Hotel Operations Leader — Deputy General Manager

Dalata Hotel Group plc; Ireland; Remote; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Free meals

50% Off F&B

Employee room rate

Friends & Family rate

Extra leave days

Employee assistance

Cycle to work

Pension access

Dalata Academy

Staff events

Job summary

Dalata Hotel Group plc is seeking a Deputy General Manager to shape the culture and performance of our hotel, supporting the General Manager in daily operations and guiding the team to deliver exceptional service.

You will lead the heads of departments, motivate staff, and drive guest satisfaction while contributing to the hotel’s strategy, profitability and ongoing development of talent across the property.

Qualifications

• 3-4 years of experience in a Deputy, Operations or Senior Manager role within a large hotel.
• Experience in people leadership and motivation.
• Strong commercial awareness and experience in managing KPIs, targets, costs and revenues.
• Proven ability to develop and nurture talented employees.

Responsibilities

• Provide strategic support to the General Manager for all hotel operations.
• Directly lead the heads of departments.
• Ensure that all staff are consistently motivated and engaged to deliver exceptional service.
• Oversee succession planning by leading the development and continuous learning of hotel staff.
• Maintain the highest level of customer care within the property.
• Support the hotel's profitability and cost management efforts.

Skills

People leadership

Communication

Strategic thinking

Relationship building

Hotel operations

Job description

Dalata Hotel Group plc is seeking a Deputy General Manager to shape the culture and performance of our hotel, supporting the General Manager in daily operations and guiding the team to deliver exceptional service.

You will lead the heads of departments, motivate staff, and drive guest satisfaction while contributing to the hotel’s strategy, profitability and ongoing development of talent across the property.