Strategic Hotel Operations Leader (Deputy GM)

Dalata Hotel Group plc; Leinster; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Free meals on duty

50% Off F&B

Employee room rate €60/£60

30% Off Friends & Family rate

Extra annual leave

Employee Assistance Programme

Cycle to Work/Transport schemes

Pension access

Dalata Academy development

Staff activities & charity events

Job summary

Dalata Hotel Group plc is seeking a proactive Deputy General Manager to lead operations and shape the guest experience across our hotel. You will work closely with the General Manager to drive performance, staff engagement and service excellence.

In this pivotal role you’ll oversee department heads, mentor teams, and help execute strategy while maintaining a guest-centric culture. A dynamic hospitality leader with a proven track record will thrive in our supportive environment focused on growth.

Qualifications

• 3-4 years of experience in a Deputy, Operations or Senior Manager role within a large hotel.
• Experience in people leadership and motivation.
• Strong commercial awareness and experience in managing KPIs, targets, costs and revenues.
• Proven ability to develop and nurture talented employees.
• Strong communication skills, with comfort in contributing to the overall hotel strategy.
• Ability to develop and build relationships and influence at all levels of the organization.

Responsibilities

• Provide strategic support to the General Manager for all hotel operations.
• Directly lead the heads of departments.
• Ensure that all staff are consistently motivated and engaged to deliver exceptional service.
• Oversee succession planning by leading the development and continuous learning of hotel staff.
• Maintain the highest level of customer care within the property.
• Support the hotel's profitability and cost management efforts.

Skills

People leadership

Strategic planning

Operational management

Guest service excellence

P&L management

Team development

Job description

Dalata Hotel Group plc is seeking a proactive Deputy General Manager to lead operations and shape the guest experience across our hotel. You will work closely with the General Manager to drive performance, staff engagement and service excellence.

In this pivotal role you’ll oversee department heads, mentor teams, and help execute strategy while maintaining a guest-centric culture. A dynamic hospitality leader with a proven track record will thrive in our supportive environment focused on growth.