Hotel Deputy General Manager: Operations & People Leadership

Dalata Hotel Group plc; Cork; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€60 Employee rate on rooms for all Dal

Friend & Family 30% Off rate

Extra annual leave day per year (up to

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Dalata Academy development programmes

Staff appreciation Initiatives, team &

Job summary

Dalata Hotel Group plc is seeking a Deputy General Manager to lead daily hotel operations and support the General Manager in delivering exceptional service. You will motivate heads of departments, shape staff development, and focus on customer care and cost management.

The role requires 3–4 years in a Deputy or Senior Manager role within a large hotel, strong leadership, commercial awareness, and the ability to influence strategy across levels.

Qualifications

• 3-4 years of experience in a Deputy, Operations or Senior Manager role within a large hotel.
• Experience in people leadership and motivation.
• Strong commercial awareness and experience in managing KPIs, targets, costs and revenues.
• Proven ability to develop and nurture talented employees.
• Strong communication skills, with comfort in contributing to the overall hotel strategy.
• Ability to develop and build relationships and influence at all levels of the organization.

Responsibilities

• Provide strategic support to the General Manager for all hotel operations.
• Directly lead the heads of departments.
• Ensure that all staff are consistently motivated and engaged to deliver exceptional service.
• Oversee succession planning by leading the development and continuous learning of hotel staff.
• Maintain the highest level of customer care within the property.
• Support the hotel's profitability and cost management efforts.

Skills

People leadership

Commercial awareness

KPI management

Relationship building

Communication skills

Influence at all levels

Job description

Dalata Hotel Group plc is seeking a Deputy General Manager to lead daily hotel operations and support the General Manager in delivering exceptional service. You will motivate heads of departments, shape staff development, and focus on customer care and cost management.

The role requires 3–4 years in a Deputy or Senior Manager role within a large hotel, strong leadership, commercial awareness, and the ability to influence strategy across levels.