Hospitality Operations Leader — Deputy General Manager

Dalata Hotel Group plc; Dublin; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€60 Employee rate on rooms for all Dal

30% Off Friends & Family rate

Extra annual leave day for every year

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access (Ask your HR Manager)

Development opportunities through Dal–

Staff appreciation Initiatives, team/b

Job summary

Dalata Hotel Group in Ireland is seeking a Deputy General Manager to shape hotel operations, drive performance, and lead the team. You will partner with the General Manager to implement strategic initiatives, elevate guest service, and foster a high-performance culture.

The role requires 3-4 years in a senior hotel leadership position, strong people leadership, KPI management, and excellent communication. You will influence at all levels and guide operational excellence across departments.

Qualifications

• 3-4 years of experience in a Deputy, Operations or Senior Manager role within a large hotel.
• Experience in people leadership and motivation.
• Strong commercial awareness and experience in managing KPIs, targets, costs and revenues.
• Proven ability to develop and nurture talented employees.
• Strong communication skills, with comfort in contributing to the overall hotel strategy.
• Ability to develop and build relationships and influence at all levels of the organization.

Responsibilities

• Provide strategic support to the General Manager for all hotel operations.
• Directly lead the heads of departments.
• Ensure that all staff are consistently motivated and engaged to deliver exceptional service.
• Oversee succession planning by leading the development and continuous learning of hotel staff.
• Maintain the highest level of customer care within the property.
• Support the hotel's profitability and cost management efforts.

Skills

People leadership

Commercial awareness

Communication skills

Relationship building

KPI management

Job description

Dalata Hotel Group in Ireland is seeking a Deputy General Manager to shape hotel operations, drive performance, and lead the team. You will partner with the General Manager to implement strategic initiatives, elevate guest service, and foster a high-performance culture.

The role requires 3-4 years in a senior hotel leadership position, strong people leadership, KPI management, and excellent communication. You will influence at all levels and guide operational excellence across departments.