Hotel General Manager - Lead Guest Experience & Growth

The Johnstown Estate; Enfield; On-site; EUR 90,000 - 130,000; Full time

Job summary

The Johnstown Estate in Ireland invites an experienced leader to join as General Manager, overseeing rooms division, F&B, sales, marketing, finance and administration.

You will drive exceptional guest service, develop and manage the annual budget, and lead the hotel team in delivering polished service and high standards.

This role offers career development within a beautiful estate environment and a collaborative hospitality team.

Responsibilities

• Provide strategic leadership and direction to all hotel departments, including rooms division, food and beverage, sales and marketing, finance, and administration.
• Ensure that guests receive top-quality service and a positive experience during their stay. Address any guest concerns or issues promptly and professionally.
• Develop and manage the hotel's annual budget, analyse financial data, and implement cost-control measures to achieve revenue and profitability goals.
• Manage the day to day operations of the hotel.

Job description

The Johnstown Estate in Ireland invites an experienced leader to join as General Manager, overseeing rooms division, F&B, sales, marketing, finance and administration.

You will drive exceptional guest service, develop and manage the annual budget, and lead the hotel team in delivering polished service and high standards.

This role offers career development within a beautiful estate environment and a collaborative hospitality team.