Hospitality Operations Lead — Guest Experience & F&B

Hodson Bay Hotel; Roscommon; On-site; EUR 52,000 - 68,000; Full time

Job summary

Hodson Bay Hotel in Roscommon, Ireland seeks an Operations Manager to lead service excellence across restaurant, bar and banqueting operations. You will oversee day-to-day operations, drive commercial performance, and manage food and beverage service with a hands-on leadership style.

The role involves deputising for the MD/GM, forecasting weekly business, rostering and budgeting, and ensuring exceptional guest experiences across all departments.

Qualifications

• Experience in hospitality operations management.
• Strong leadership and guest service focus.
• Forecasting, rostering and budgeting experience preferred.

Responsibilities

• Lead service excellence across restaurant, bar and banqueting operations.
• Oversee day-to-day operations and drive commercial performance.
• Manage food and beverage service with hands-on leadership.
• Deputise for MD/GM and ensure smooth department coordination.

Skills

Operations management

Job description

Hodson Bay Hotel in Roscommon, Ireland seeks an Operations Manager to lead service excellence across restaurant, bar and banqueting operations. You will oversee day-to-day operations, drive commercial performance, and manage food and beverage service with a hands-on leadership style.

The role involves deputising for the MD/GM, forecasting weekly business, rostering and budgeting, and ensuring exceptional guest experiences across all departments.