Hospitality Operations Leader — Scale Ops & Guest Experience

Sonder Hospitality Ireland Limited; Dublin; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Flexible vacation

Wellness and volunteering days

Employee travel perks

Job summary

Sonder Hospitality Ireland Limited is looking for an experienced Operations Manager in Dublin. This role involves owning daily operations, leading a team, and coordinating with vendors to enhance guest experience. The ideal candidate has significant hospitality experience and strong leadership skills.

Responsibilities include improving operations, coaching staff, managing RFPs, and collaborating with HQ. Competitive compensation and attractive employee benefits are offered, including medical insurance and workplace flexibility for remote positions.

Qualifications

• Minimum 5 years of professional experience in hospitality operations.
• Minimum 3 years of management experience in hospitality or related field.
• Experience with early- or mid-stage startups.
• Proven ability to handle ambiguity and build systems from scratch.

Responsibilities

• Work closely with the General Manager to build and improve operations.
• Build and improve a world-class team of operations and guest-facing staff.
• Drive down costs and improve continuously.
• Manage RFPs and external partners.

Skills

Hospitality operations

Management

Project management

People skills

Creativity

Google applications proficiency

Tools

Slack

Asana

Project management software

Job description

Sonder Hospitality Ireland Limited is looking for an experienced Operations Manager in Dublin. This role involves owning daily operations, leading a team, and coordinating with vendors to enhance guest experience. The ideal candidate has significant hospitality experience and strong leadership skills.

Responsibilities include improving operations, coaching staff, managing RFPs, and collaborating with HQ. Competitive compensation and attractive employee benefits are offered, including medical insurance and workplace flexibility for remote positions.