Hospitality Operations Leader – F&B & Banqueting

Hodson Bay Hotel; Barry More; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Equal Opportunities Employer

Accommodations available on request

Job summary

The Hodson Bay Hotel in Athlone is seeking an Operations Manager to lead service excellence and operational performance across restaurant, bar and banqueting. This hands-on role reports to the Managing Director and General Manager and emphasizes guest care, team leadership and commercial success.

The ideal candidate will bring 3-5 years of senior hospitality management experience, excellent interpersonal skills and a proven ability to manage budgets, rostering, payroll and stock controls while

Qualifications

• 3-5 years' senior hospitality management experience.
• Proven ability to lead and develop teams and manage budgets in F&B.
• Hands-on leader with excellent interpersonal skills.

Responsibilities

• Maintain high standards of service, cleanliness and guest care across all departments through training and development.
• Lead F&B teams and coordinate service with kitchen and events teams.
• Depute for the Managing Director and General Manager when needed.
• Maximise profitability through rostering, payroll management, purchasing and stock controls.
• Handle day-to-day queries, complaints and operational issues with timely escalation.
• Oversee function bookings and ensure staffing and delivery for weddings, conferences and banqueting.
• Forecast weekly business levels and plan staffing, resources and operations accordingly.
• Drive pro-active up-selling to meet financial targets.
• Carry out Duty Management shifts and promote positive employee relations.

Job description

The Hodson Bay Hotel in Athlone is seeking an Operations Manager to lead service excellence and operational performance across restaurant, bar and banqueting. This hands-on role reports to the Managing Director and General Manager and emphasizes guest care, team leadership and commercial success.

The ideal candidate will bring 3-5 years of senior hospitality management experience, excellent interpersonal skills and a proven ability to manage budgets, rostering, payroll and stock controls while