Head of Operations & Supply Chain

Hall Recruitment; Sandyford; On-site; EUR 90,000 - 110,000; Full time

Benefits offered by this job

Performance-related bonus

Employer pension contribution

Healthcare allowance

23 days annual leave

Good Friday leave

Job summary

Hall Recruitment is partnering with a growing health, wellness and consumer products organisation to appoint a Head of Operations & Supply Chain in Ireland. This senior leadership role combines end-to-end supply chain management with broader operational responsibility across Ireland, the UK and international markets.

You will lead the customer service and supply chain teams, build scalable processes and reporting, and work with suppliers, logistics providers and manufacturing partners to drive

Qualifications

• Senior operations and/or supply chain leadership experience.
• Experience helping a business grow and scale.
• Demand planning, forecasting, inventory and S&OP capability.
• Experience managing logistics, manufacturing or supplier relationships.
• Strong commercial judgement and contract negotiation skills.
• Experience improving processes, systems and operational performance.
• Team leadership and development.
• Strong analytical and problem-solving skills.
• Experience developing and using operational KPIs.
• Strong stakeholder management and influencing skills.
• An ability to drive change within a fast-moving organisation.

Responsibilities

• Develop an operational roadmap to support future growth.
• Build scalable processes, systems and reporting structures.
• Drive continuous improvement across operations, supply chain and customer service.
• Improve accountability, ownership and performance measurement.
• Identify opportunities to reduce operational complexity.
• Own end-to-end supply chain operations.
• Lead demand planning, forecasting and S&OP.
• Improve stock availability and forecast accuracy.
• Optimise inventory and working capital.
• Reduce stock-outs and unnecessary inventory.
• Strengthen supply chain resilience.
• Manage key manufacturing, logistics and supplier relationships.
• Establish governance and performance reviews.
• Negotiate contracts and commercial terms.
• Improve service, quality and cost.
• Hold external partners accountable for performance.
• Improve operational reporting and KPI visibility.
• Support ERP and systems improvements.
• Lead integration and business process improvement initiatives.
• Identify opportunities for automation.
• Explore practical applications of AI and technology to improve efficiency and decision-making.
• You'll lead and develop the customer service and supply chain team, creating a culture based on ownership, accountability and continuous improvement.
• You'll coach existing team members, develop future leaders and strengthen capability as the organisation grows.

Skills

Leadership

Demand planning

Forecasting

S&OP

Inventory management

Contract negotiation

Stakeholder management

Analytics

Tools

ERP systems

Job description

Hall Recruitment is recruiting a Head of Operations & Supply Chain for a growing organisation operating within the health, wellness and consumer products sector.

This is a senior leadership role combining end-to-end supply chain management with broader operational responsibility. You'll work closely with the senior leadership team to improve current performance while building the people, processes, systems and external partnerships required to support continued growth across Ireland, the UK and international markets.

The position covers operations, supply chain, customer service, demand planning, inventory, suppliers, logistics, systems, reporting and continuous improvement.

What You'll Be Doing

Operations & Business Growth

• Develop an operational roadmap to support future growth
• Build scalable processes, systems and reporting structures
• Drive continuous improvement across operations, supply chain and customer service
• Improve accountability, ownership and performance measurement
• Identify opportunities to reduce operational complexity

Supply Chain, Planning & Inventory

• Own end-to-end supply chain operations
• Lead demand planning, forecasting and S&OP
• Improve stock availability and forecast accuracy
• Optimise inventory and working capital
• Reduce stock-outs and unnecessary inventory
• Strengthen supply chain resilience
• Manage key manufacturing, logistics and supplier relationships
• Establish governance and performance reviews
• Negotiate contracts and commercial terms
• Improve service, quality and cost
• Hold external partners accountable for performance
• Improve operational reporting and KPI visibility
• Support ERP and systems improvements
• Lead integration and business process improvement initiatives
• Identify opportunities for automation
• Explore practical applications of AI and technology to improve efficiency and decision-making

You'll lead and develop the customer service and supply chain team, creating a culture based on ownership, accountability and continuous improvement.

You'll coach existing team members, develop future leaders and strengthen capability as the organisation grows.

What We're Looking For

Your current job title is less important than what you've built, improved, scaled or led.

You may currently be a:

• Head of Operations
• Head of Supply Chain
• Senior Supply Chain Manager
• Operations Manager
• Operations Director
• Commercial Operations Leader
• Supply Chain & Operations Manager

Relevant backgrounds could include healthcare, health & wellness, FMCG, consumer goods, retail, e-commerce, pharmaceuticals, medical devices or another regulated product environment.

You should be able to demonstrate:

• Senior operations and/or supply chain leadership experience
• Experience helping a business grow and scale
• Demand planning, forecasting, inventory and S&OP capability
• Experience managing logistics, manufacturing or supplier relationships
• Strong commercial judgement and contract negotiation skills
• Experience improving processes, systems and operational performance
• Team leadership and development
• Strong analytical and problem-solving skills
• Experience developing and using operational KPIs
• Strong stakeholder management and influencing skills
• An ability to drive change within a fast-moving organisation

The Leadership Style We're Looking For

This role will suit someone who enjoys building rather than maintaining.

You'll need to be comfortable taking ownership, making decisions and challenging existing ways of working while remaining pragmatic and hands-on when required.

Strong relationship-building skills are important, as you'll work closely with colleagues across the organisation as well as external suppliers, logistics providers and manufacturing partners.

Salary & Benefits

€90,000-€110,000 per annum, depending on experience

Plus:

• Performance-related bonus
• Employer pension contribution
• Healthcare allowance
• 23 days' annual leave
• Good Friday in addition to annual leave entitlement

Location & Working Arrangement

South Dublin

This is a primarily office-based position, typically requiring 3-4 days per week on-site.

At Hall Recruitment, we're dedicated to building diverse and authentic workplaces. We also know that excellent candidates rarely match 100% of a job description. If you meet around 70% of the criteria for this role, please don't hesitate to get in touch.