Head of Data-Driven CX & MVP Design
Mastercard
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Job summary
Mastercard is seeking an experienced CX Designer to join our data and services Product Development team. You will contribute to rapid iteration of prototypes and MVPs for B2B and B2B2C data products, using Lean UX and Design Thinking to create user-centric dashboards, widgets and interfaces.
You will work with cross-functional teams plus partners from brand, marketing and technology to deliver usable, data-driven experiences while championing scalable design patterns across platforms.
Qualifications
- Experience creating user personas and user journeys to inform product design decisions.
- Proven ability to rapidly prototype using Lean UX and Design Thinking.
- Ability to implement creative, usable and compelling visual mockups and prototypes.
- Experience delivering design across multiple media and platforms.
- Understanding of complex information architectures for digital applications.
Responsibilities
- Design Proof-of-Concepts and MVPs using Lean UX and Design Thinking.
- Collaborate in Design Thinking workshops with stakeholders and end-users.
- Contribute to design patterns in Mastercard’s library and future data products.
- Define future state designs and drive experiments to improve design quality.
- Partner with brand, marketing and engineering to enable usable transactional experiences.
- Ensure designs balance business goals with user engagement and reflect global needs.
Skills
Tools
Job description
Mastercard is seeking an experienced CX Designer to join our data and services Product Development team. You will contribute to rapid iteration of prototypes and MVPs for B2B and B2B2C data products, using Lean UX and Design Thinking to create user-centric dashboards, widgets and interfaces.
You will work with cross-functional teams plus partners from brand, marketing and technology to deliver usable, data-driven experiences while championing scalable design patterns across platforms.
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