Head of Client Services — Strategic Leader in Packaging

Harrison Scott Associates; Ireland; On-site; EUR 75,249 - 98,402; Full time

Job summary

Harrison Scott Associates is seeking a Head of Client Services for a world-leading packaging company in Ireland. This role requires a strong leader with more than 5 years of experience in the print or packaging industry. The candidate will oversee the customer service department and improve customer experiences while liaising with production and quality teams. Additionally, having procurement knowledge will be advantageous. The position offers a highly attractive salary and relocation package.

Qualifications

• 5+ years’ experience in the print or packaging industry.
• Experience in leading a team positively in challenging environments.
• Ability to drive employee engagement and continuous improvements.

Responsibilities

• Oversee the customer service department and lead the team.
• Drive improvement initiatives in customer experience.
• Liaise with production and quality departments.

Skills

Leadership skills

Team building

Commercial nous

Planning systems expertise

Relationship building

Continuous improvement focus

Competence with numbers and Excel

Job description

Harrison Scott Associates is seeking a Head of Client Services for a world-leading packaging company in Ireland. This role requires a strong leader with more than 5 years of experience in the print or packaging industry. The candidate will oversee the customer service department and improve customer experiences while liaising with production and quality teams. Additionally, having procurement knowledge will be advantageous. The position offers a highly attractive salary and relocation package.