Guest & Workplace Experience Coordinator

CBRE Group, Inc.; Dublin; On-site; EUR 28,000 - 36,000; Full time

Job summary

CBRE Group, Inc. in Ireland seeks a Workplace Experience Coordinator to deliver world-class customer service to employees and guests. You will greet visitors, issue passes, and ensure security protocols are followed, while coordinating events and daily office services.

You will also manage communications, assist with meetings and presentations, and work with vendors to maintain a welcoming, efficient workplace environment.

Qualifications

• High School Diploma or GED is required or equivalent.
• Ability to follow basic work routines and standards.
• Strong communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for visitors; greet and assist entering individuals, issue passes and follow security protocols.
• Answer phones professionally and assist with presentations and group communications.
• Arrange and confirm recreational, dining, and business activities as requested.
• Coordinate workplace services including mail, supplies, onboarding, and janitorial/maintenance tasks.
• Acknowledge inquiries or complaints and provide professional customer service-driven solutions.
• Organize on-site events, secure spaces, set up and tear down, and manage supplies.
• Follow property-specific security and emergency procedures and coordinate with relevant parties.
• Liaise with vendors supplying services or goods to the workplace.
• Explain information clearly to the team and follow manager directions.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. in Ireland seeks a Workplace Experience Coordinator to deliver world-class customer service to employees and guests. You will greet visitors, issue passes, and ensure security protocols are followed, while coordinating events and daily office services.

You will also manage communications, assist with meetings and presentations, and work with vendors to maintain a welcoming, efficient workplace environment.