Guest Services Specialist — Front Desk

SLIG - Front Office; Sligo Municipal Borough District; On-site; EUR 24,000 - 32,000; Full time

Job summary

The Address Collective is seeking a Front Office Assistant in Ireland to greet guests, manage registrations, and allocate rooms according to established procedures. You will maintain a high level of personal presentation and provide responsive guest service while adhering to health and safety standards.

Responsibilities include taking reservations, answering the phone warmly, and ensuring accurate posting of charges to guest folios.

Qualifications

• Greet guests and check in/out per procedures.
• Maintain high standards of cleanliness and grooming.
• Handle reservations and respond to guest requests professionally.

Responsibilities

• Greet guests on arrival and allocate rooms according to procedures.
• Register guests and manage guest records and folios.
• Balance cash at the end of shift and maintain accuracy of charges.

Skills

Guest greeting

Customer service

Reservations handling

Cash handling

Phone switchboard

Job description

The Address Collective is seeking a Front Office Assistant in Ireland to greet guests, manage registrations, and allocate rooms according to established procedures. You will maintain a high level of personal presentation and provide responsive guest service while adhering to health and safety standards.

Responsibilities include taking reservations, answering the phone warmly, and ensuring accurate posting of charges to guest folios.