Guest Service Supervisor in Dublin

Energy Jobline ZR; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job summary

Energy Jobline ZR is seeking a Guest Service Supervisor to lead our hotel front desk team. You will greet guests, assist with check-in and check-out, and oversee daily front desk operations to ensure exceptional service and a memorable guest experience.

The ideal candidate brings hospitality experience, strong rapport-building skills, and a passion for delivering outstanding guest service. Supervisory duties and cross-department collaboration are key aspects of the role.

Qualifications

• High school diploma/GED required.
• Familiarity with hospitality industry standards.
• Knowledge of front desk operations and procedures.
• Proficient in English; knowledge of other languages is a plus.

Responsibilities

• Supervise front desk staff
• Respond to guest concerns and resolve them appropriately
• Coordinate with other departments within the hotel to ensure guest satisfaction
• Anticipate the needs of guests and build rapport
• Uphold the highest standards of cleanliness, sanitation, safety, and conduct
• Maintain accurate records of registration and payment information

Skills

Customer service

Communication

Team supervision

Education

High school diploma

Job description

Job Description

Benefits/Perks

• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation

Job Summary

We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel.
The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service.

Responsibilities

• Supervise front desk staff
• Respond to guest concerns and resolve them appropriately
• Coordinate with other departments within the hotel to ensure guest satisfaction
• Anticipate the needs of guests and build rapport
• Uphold the highest standards of cleanliness, sanitation, safety, and conduct
• Maintain accurate records of registration and payment information

Qualifications

• High school diploma/GED required
• Familiarity with hospitality industry standards
• Knowledge of front desk operations and procedures the earlier content says
• Proficient in English; knowledge of other is a plus
...