Guest-Focused Food & Beverage Assistant - Academy Training

Dalata Hotel Group plc; Leinster; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€/£60 Employee rate on rooms for all D

30% Off Friends & Family rate

Extra annual leave day for every year

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Development opportunities through our

Staff appreciation Initiatives

Job summary

Dalata Hotel Group is seeking a Food & Beverage Assistant to join our team in Ireland. You will receive training through the Dalata Academy and work with experienced colleagues to grow professionally.

Reporting to the Food & Beverage Manager and the Operations Manager, you will provide friendly and efficient service to hotel guests, promote upselling opportunities, and maintain high standards in a high-volume setting.

Qualifications

• Previous experience is essential.
• Flexibility in working hours (mornings/evenings & weekends).
• Previous experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.
• Micros experience would be preferable.
• Experience in a hotel is preferable.

Responsibilities

• Greet regular guests by name.
• Have good knowledge of food and wine and make recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue where possible.
• General cleaning of bar and restaurant.
• Serve guests with food and beverage.

Skills

Customer service

Communication

Upselling

Fluent English

Micros experience

Tools

Micros

Job description

Dalata Hotel Group is seeking a Food & Beverage Assistant to join our team in Ireland. You will receive training through the Dalata Academy and work with experienced colleagues to grow professionally.

Reporting to the Food & Beverage Manager and the Operations Manager, you will provide friendly and efficient service to hotel guests, promote upselling opportunities, and maintain high standards in a high-volume setting.