Guest-Focused F&B Assistant: Luxury Hotel & Spa

The-Heritage; Killenard; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Discounted rates

Referral programme

Learning and development

Employee assistance programme

Meals on duty

Bike to Work Scheme

Employee recognition

Job summary

The Heritage in Killenard, Co. Laois, Ireland, is seeking an experienced Food and Beverage Assistant for a permanent full-time role on-site.

The position requires availability for early, late, weekends and bank holidays, with year-round hours and a focus on delivering exceptional guest experiences. Join a luxury hotel and spa environment offering on-site health club facilities and a strong team-driven culture.

Qualifications

• Experience in hospitality or food & beverage service is desirable.
• Ability to greet guests warmly and maintain a clean, well-presented station.
• Knowledge of service standards and upselling are beneficial.

Responsibilities

• Greet guests with a friendly, professional approach.
• Maintain a clean, tidy workstation at all times.
• Prepare mise en place and assist with service tasks.
• Take orders accurately and upsell where appropriate.
• Ensure high cleanliness standards in bar and dining areas.
• Handle guest complaints professionally and escalate when needed.

Skills

Customer service

Team player

Attention to detail

Flexibility

Multitasking

Job description

The Heritage in Killenard, Co. Laois, Ireland, is seeking an experienced Food and Beverage Assistant for a permanent full-time role on-site.

The position requires availability for early, late, weekends and bank holidays, with year-round hours and a focus on delivering exceptional guest experiences. Join a luxury hotel and spa environment offering on-site health club facilities and a strong team-driven culture.