Luxury Hotel Housekeeping & Guest Services Assistant

The Heritage; Killenard; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Discounts at FBD properties

Health club membership

Learning & development opportunities

Meals on duty

Bike to work

Job summary

The Heritage is seeking an Accommodation Assistant to help maintain guestroom and public areas to the highest standards in our Laois hotel and spa. You will work early and late shifts, weekends and bank holidays to ensure guests enjoy impeccable service.

Previous experience is desirable but full training will be provided; duties include cleaning assigned areas, restocking supplies, and maintaining hygiene and safety across the property. A great team environment awaits.

Qualifications

• Previous experience in a similar role is desirable but full training will be provided.

Responsibilities

• To ensure all public areas receive the service required on an ongoing basis
• To ensure laundry area is always clean
• Ensure that the correct PPE is always used
• To inspect carpets, fabrics, furnishings, and fittings daily to check they are clean and in good repair
• Clean public areas / toilets and sign off bathroom checklist on an hourly basis
• Vacuum rooms, corridors, stairs and restock supplies
• To ensure dirty towels are collected from vacant rooms
• To ensure the collection of dirty linen and towels from corridors
• Keep monthly stock take of towels and robes
• Ensure that all towels and robes are in good condition
• To inspect carpets, fabrics, furnishings, and fittings daily to check they are clean and in good repair
• To ensure that VIP rooms receive special attention gifts, flowers etc.
• To clean assigned rooms, bathrooms, corridor areas, public /back of house areas to the highest standards, using only the approved chemicals / cleaning materials and equipment
• Ensuring stocks of bathroom and bedroom items are replenished to the correct standards
• Clean public areas / toilets and sign off bathroom checklist on an hourly basis
• Maintain cleaning programme in operation
• Vacuum rooms, corridors, stairs and restock supplies
• Damp dust vacant rooms
• Secure and record lost and found property, following the correct procedure
• Note and report maintenance needed to your supervisor or manager
• Stock Trolley
• Empty rubbish and clean out vacuums
• Maintain storage presses, and linen rooms
• To carry out Linen Porter shifts as requested
• Service of tea/coffee making facilities within all guestrooms
• To ensure guest laundry is collected, charged and returned to guest in speedy and accurate fashion
• Responsible for the cleaning of the corridor areas outside of the bedroom, including all skirting boards, hovering, polishing etc.

Job description

The Heritage is seeking an Accommodation Assistant to help maintain guestroom and public areas to the highest standards in our Laois hotel and spa. You will work early and late shifts, weekends and bank holidays to ensure guests enjoy impeccable service.

Previous experience is desirable but full training will be provided; duties include cleaning assigned areas, restocking supplies, and maintaining hygiene and safety across the property. A great team environment awaits.