Guest-Focused F&B Assistant — Luxury Hotel & Spa

The Heritage; Killenard; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Health club membership

Meals provided on duty

Discounts on FBD properties

Employee Assistance Programme

Great Place to Work Certified

Job summary

The Heritage in Ireland invites applications for a Food and Beverage Assistant. You will join a dedicated team delivering excellence across restaurant and bar service, with shifts including early, late, weekends and bank holidays.

The role emphasizes guest care, upselling, and maintaining spotless stations and smooth service. We value a professional, friendly approach and a strong focus on customer satisfaction.

Qualifications

• Professional and friendly approach to customers and colleagues.
• Focused on providing excellent customer service.
• Team player with ability to multitask.
• Excellent attention to detail.
• Willingness to work early, late, weekends and bank holidays.

Responsibilities

• Greet guests with a smile and warm welcome.
• Keep your station clean and tidy at all times.
• Prepare mise en place and stock stations for service.
• Take orders and promote products to maximise sales.
• Serve guests in a friendly, efficient, and professional manner.

Skills

Customer service

Team player

Multitask

Attention to detail

Flexibility

Job description

The Heritage in Ireland invites applications for a Food and Beverage Assistant. You will join a dedicated team delivering excellence across restaurant and bar service, with shifts including early, late, weekends and bank holidays.

The role emphasizes guest care, upselling, and maintaining spotless stations and smooth service. We value a professional, friendly approach and a strong focus on customer satisfaction.