Guest Experience Front Desk Specialist

The Address Collective; Ireland; On-site; EUR 26,000 - 32,000; Full time

Job summary

The Address Collective in Ireland is seeking a Front Office Assistant to greet guests and allocate rooms in line with brand standards. You will work at the reception, delivering friendly service and ensuring a smooth check-in experience.

Responsibilities include arriving on time in a presentable uniform, maintaining cleanliness, handling reservations, answering calls, and balancing cash at shift end while upholding Health and Safety guidelines.

Qualifications

• Fluent in English.
• Proficient with Outlook (email/calendar).
• Hospitality experience or mindset.

Responsibilities

• Greet guests and allocate rooms in line with procedures.
• Receive and register guests on arrival, and handle check-in tasks.
• Answer calls, take reservations, and respond to guest requests.
• Balance cash and manage front desk duties at shift end.
• Maintain cleanliness and uphold health and safety standards.

Skills

Fluent in English

Hospitality

Tools

Outlook

Job description

The Address Collective in Ireland is seeking a Front Office Assistant to greet guests and allocate rooms in line with brand standards. You will work at the reception, delivering friendly service and ensuring a smooth check-in experience.

Responsibilities include arriving on time in a presentable uniform, maintaining cleanliness, handling reservations, answering calls, and balancing cash at shift end while upholding Health and Safety guidelines.