Senior Front Desk & Guest Experience Lead

Maria Logan Recruitment; Dublin; On-site; EUR 19,000 - 21,000; Full time

Job summary

The Senior Receptionist role in Dublin is with a beautiful historic 4‑star hotel. You will be the first point of contact for guests and will ensure a positive, seamless experience with strong communication and a calm, proactive approach.

You will support the smooth running of front office operations, manage guest check-ins and check-outs, handle enquiries and reservations, and work closely with the wider hotel team to maintain high standards of service and guest care.

Qualifications

• Friendly, organised and professional demeanor.
• Strong communication skills.
• Calm, proactive approach.
• Experience in front desk or hospitality settings preferred.

Responsibilities

• Manage guest check-ins and check-outs.
• Handle enquiries and reservations.
• Support smooth daily front office operations.
• Collaborate with hotel team to maintain high service standards.

Skills

Communication

Multitasking

Attention to detail

Professional

Hospitality experience

Job description

The Senior Receptionist role in Dublin is with a beautiful historic 4‑star hotel. You will be the first point of contact for guests and will ensure a positive, seamless experience with strong communication and a calm, proactive approach.

You will support the smooth running of front office operations, manage guest check-ins and check-outs, handle enquiries and reservations, and work closely with the wider hotel team to maintain high standards of service and guest care.