Guest Experience Concierge | Local Insights & Service

Kingsley Hotel; Municipal District of Cobh; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Company Funded Educational Programs

Discount on Dining options up to 50%

Reduction on accommodation for family

Discount for Spa treatments and SKUs

Staff Dining Facilities

Staff Parking

Job summary

Fota Island Resort is seeking a Concierge to join our Front of House team. Responsibilities include attending to guests' needs, providing local information, and supporting front office tasks. A full clean driving licence is required. Fluency in English and local knowledge are essential for this role.

We offer staff benefits and opportunities for training and development within The Fota Collection. This is an on-site position at Foaty, Fota, Co. Cork, Ireland.

Qualifications

• Excellent Customer Service and Interpersonal skills.
• Positive can do will do attitude.
• Fluent English is essential for this position.
• Local Knowledge and ability to engage guests.
• Basic Computers and digital literacy.
• Opera knowledge or management system would be an advantage.
• Excellent presentation and professional appearance.

Responsibilities

• Attending to the day to day needs of our guests.
• Providing information on local amenities and sites of interest.
• General maintenance issues.
• Some front office duties as required.

Skills

Customer Service

Interpersonal Skills

Fluent English

Local Knowledge

Basic Computers

Opera Knowledge

Excellent Presentation

Tools

Opera Management System

Job description

Fota Island Resort is seeking a Concierge to join our Front of House team. Responsibilities include attending to guests' needs, providing local information, and supporting front office tasks. A full clean driving licence is required. Fluency in English and local knowledge are essential for this role.

We offer staff benefits and opportunities for training and development within The Fota Collection. This is an on-site position at Foaty, Fota, Co. Cork, Ireland.