Guest‑Focused F&B Associate | Training & Benefits

Fota Island Resort; Munster; Sur place; EUR 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

Education programs

Dining discount 50%

Accommodation discount

Spa discount

Health clubs

Employee assistance

Staff events

Long service awards

Staff dining facilities

Staff parking

Résumé du poste

Fota Island Resort in Ireland is seeking a Food & Beverage Associate to join our professional team in the Clubhouse. Full availability across all seven days is essential and you will deliver friendly, attentive service to guests, with a strong knowledge of menus and dietary information.

You should be a confident communicator, a team player and well presented, with fluent English. The role offers training, development and the chance to contribute to Weddings, meetings and events across the resort.

Qualifications

• Friendly, approachable and welcoming attitude.
• Passionate about providing excellent customer service.
• Strong team player who enjoys working with others.
• Reliable, punctual and well presented.
• Confident communicating with guests and colleagues.
• Calm and professional in a busy environment.
• Organised and attentive to detail.
• Willing to learn and develop hospitality skills.
• Fluent English is essential for this position.

Responsabilités

• Experience in a similar background is desirable.
• Excellent customer service, communication and interpersonal skills.
• Welcome guests in a friendly and professional manner.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks to hotel standards.
• Ensure guests receive attentive and personalised service throughout their visit.
• Know menus, ingredients and daily specials; communicate dietary/allergen information.
• Set up and clear tables to a high standard.
• Maintain cleanliness across restaurant, bar and service areas.
• Work with kitchen and Food & Beverage team; assist with weddings, meetings, conferences and events.
• Respond to guest requests and resolve issues promptly, escalating when required.
• Follow hotel, food safety, health & safety and service procedures.
• Support colleagues to ensure a smooth guest experience.

Connaissances

Customer service

Team player

Communication

Punctuality

Professional appearance

Fluent English

Attention to detail

Willing to learn

Description du poste

Fota Island Resort in Ireland is seeking a Food & Beverage Associate to join our professional team in the Clubhouse. Full availability across all seven days is essential and you will deliver friendly, attentive service to guests, with a strong knowledge of menus and dietary information.

You should be a confident communicator, a team player and well presented, with fluent English. The role offers training, development and the chance to contribute to Weddings, meetings and events across the resort.