Concierge

Hollybank Trustees Ltd; Municipal District of Cobh; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Company Funded Educational Programs

Discount on Dining options up to 50%

Reduction on accommodation for family

Discount for Spa treatments and SKUs

Staff Dining Facilities

Staff Parking

Job summary

Fota Island Resort is seeking a Concierge to join our Front of House team. Responsibilities include attending to guests' needs, providing local information, and supporting front office tasks. A full clean driving licence is required. Fluency in English and local knowledge are essential for this role.

We offer staff benefits and opportunities for training and development within The Fota Collection. This is an on-site position at Foaty, Fota, Co. Cork, Ireland.

Qualifications

• Excellent Customer Service and Interpersonal skills.
• Positive can do will do attitude.
• Fluent English is essential for this position.
• Local Knowledge and ability to engage guests.
• Basic Computers and digital literacy.
• Opera knowledge or management system would be an advantage.
• Excellent presentation and professional appearance.

Responsibilities

• Attending to the day to day needs of our guests.
• Providing information on local amenities and sites of interest.
• General maintenance issues.
• Some front office duties as required.

Skills

Customer Service

Interpersonal Skills

Fluent English

Local Knowledge

Basic Computers

Opera Knowledge

Excellent Presentation

Tools

Opera Management System

Job description

Location: On site / Foaty, Fota, Co. Cork, Ireland
job type: Casual / Full-time
Sector and subsector: Hospitality | Front of House
Salary: Competitive salary

Whether in our kitchens, dining rooms, event venues, accommodation or offices, our singular purpose is to exceed our guest's expectations with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members.

Fota Island Resort is currently recruiting for the position of Concierge. The Concierge team play an integral part in our guest's experience so if you think you have what it takes to join our professional team at Fota please forward your CV.

Full clean Drivers Licence is required for this role.

Staff Benefits

• Company Funded Educational Programs
• Discount on Dining options of up to 50%
• Reduction on accommodation for family and friends
• Discount for Spa treatments and products
• Staff Dining Facilities
• Staff Parking

What we are looking for?

• Excellent Customer Service and Interpersonal skills
• Positive can do will do attitude
• Opera knowledge or management system would be an advantage
• Fluent English is essential for this position
• Local Knowledge
• Basic Computers
• Excellent Customer Service and Interpersonal Skills
• Excellent presentation

Responsibilities

• Attending to the day to day needs of our guests
• Providing information on local amenities and sites of interest
• General maintenance issues
• Some front office duties as required

If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining The Fota Collection.