Grade III Clerical Officer

TTM Healthcare Ltd; Leinster; Remote; EUR 24,000 - 37,000; Full time

Job summary

TTM Healthcare Limited in Dublin North is recruiting a Clerical Officer Grade III to join the public sector team. Based in Santry, the role is full-time 35 hours per week, Monday to Friday 9-5, with a pay rate of €17.49–€27.06 per hour depending on public sector experience.

You will provide administrative and clerical support to ensure efficient day-to-day operations, with duties ranging from answering calls and managing correspondence to filing, minute-taking and diary management.

Qualifications

• Proven general administrative and organisational abilities.
• Experience taking meeting minutes.
• Strong written and verbal communication skills.
• High accuracy and attention to detail.
• Proficient IT skills including Word, Excel, Outlook.
• Ability to manage workload and prioritise tasks.
• Ability to work independently and as part of a team.
• Maintain confidentiality and handle sensitive information.

Responsibilities

• Provide administrative and clerical support to the office and wider team.
• Answer calls, respond to emails, and direct enquiries to the right departments.
• Manage correspondence including letters and emails.
• Maintain accurate records, files and databases.
• Data entry and accurate information recording.
• Prepare and format documents, reports, and spreadsheets.
• Schedule meetings and take minutes; assist with diary management.
• Support day-to-day office operations and colleagues.

Skills

Admin skills

Minute taking

Communication skills

Attention to detail

IT literacy

Time management

Confidentiality

Telephone etiquette

Teamwork

Independent working

Tools

MS Word

MS Excel

MS Outlook

Job description

TTM Healthcare are proud to partner with our client in the public sector to recruit for Clerical Officer Grade III position in Dublin North.
Location: SantryHours: Monday to Friday 9-5pm (full time 35 hour week)
Pay: €17.49–€27.06 per hour, depending on previous relevant verified public sector experience.

Role Overview

The General Administrative Assistant will provide administrative and clerical support to ensure the smooth and efficient day-to-day operation of the office. The role requires a well‑organised, reliable and motivated individual with strong communication skills, attention to detail and the ability to work independently and as part of a team.

Key Duties and Responsibilities

• Provide general administrative and clerical support to the office and wider team.


• Answer telephone calls, respond to emails and direct enquiries to the appropriate departments or personnel.


• Manage incoming and outgoing correspondence, including letters, emails and other documentation.


• Maintain accurate records, files, databases and administrative systems.


• Carry out data entry and ensure information is recorded accurately and efficiently.


• Prepare, format and update documents, reports, spreadsheets and other administrative materials.


• Manage filing systems, both electronic and paper-based.


• Schedule meetings and take minutes, manage appointments and assist with diary management where required.


• Photocopy, scan, print and organise documents as necessary.


• Assist with the preparation and distribution of correspondence, reports and other office materials.


• Provide support to colleagues and management with day‑to‑day administrative tasks.


• Handle confidential information appropriately and maintain a high standard of data protection.


• Assist with maintaining office supplies and ensuring the office operates efficiently.


• Deliver a professional and helpful service to members of the public, clients and colleagues.


• Undertake any other reasonable administrative duties as required.

Essential Skills and Competencies

• Good general administrative and organisational skills.


• Previous minute taking experience.


• Strong written and verbal communication skills.


• Good attention to detail and accuracy.


• Competent IT skills, including Microsoft Word, Excel, Outlook and general computer applications.


• Ability to manage workload effectively and prioritise tasks.


• Ability to follow written and verbal instructions accurately.


• Good telephone manner and customer service skills.


• Ability to work independently and as part of a team.


• A reliable, punctual and professional approach to work.


• Ability to maintain confidentiality and handle sensitive information appropriately.


• A flexible and adaptable approach to changing workloads and priorities.


• Good time management and problem‑solving skills.