Grade III Clerical Officer

TTM Healthcare; Ballydowd; On-site; EUR 24,000 - 37,000; Full time

Job summary

TTM Healthcare are partnering with a public sector client to recruit for a Clerical Officer Grade III position in Ballydowd, Dublin. The role involves providing administrative and clerical support to ensure smooth day-to-day office operations, including report writing, filing, timesheet preparation, and liaison with agencies.

You will need excellent organisational and communication skills, accuracy, and proficiency with Microsoft Office.

Qualifications

• Good general administrative and organisational skills.
• Strong written and verbal communication skills.
• Good attention to detail and accuracy.
• Highly proficient IT skills, particularly across the Microsoft Office Suite, including Word, Excel and Outlook.
• Ability to manage a busy workload effectively and prioritise tasks in a fast-paced environment.
• Ability to work with challenging and competing priorities while maintaining a high standard of work.
• A strong sense of urgency and the ability to continually assess and adjust priorities as required.
• Ability to work independently, use initiative and take direction well.
• Good telephone manner and customer service skills.
• Ability to work independently and as part of a team.
• A reliable, punctual and professional approach to work.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• A flexible and adaptable approach to changing workloads and priorities.
• Good time management and problem-solving skills.
• Ability to work effectively in a fast-moving, dynamic Special Care environment.

Responsibilities

• Provide general administrative and clerical support to the office and wider team.
• Support staff with their day-to-day administrative tasks.
• Assist with report writing, preparing documentation and general office paperwork.
• Collate timesheets for approval and forward approved timesheets to relevant agencies.
• Answer telephone calls, respond to emails and direct enquiries to the appropriate departments or personnel.
• Manage incoming and outgoing correspondence, including letters, emails and other documentation.
• Maintain accurate records, files, databases and administrative systems.
• Carry out data entry and ensure information is recorded accurately and efficiently.
• Prepare, format and update documents, reports, spreadsheets and other administrative materials.
• Manage filing systems, both electronic and paper-based.
• Schedule meetings and take minutes, manage appointments and assist with diary management where required.
• Photocopy, scan, print and organise documents as necessary.
• Assist with the preparation and distribution of correspondence, reports and other office materials.
• Provide support to colleagues and management with day-to-day administrative tasks.
• Handle confidential information appropriately and maintain a high standard of data protection.
• Assist with maintaining office supplies and ensuring the office operates efficiently.
• Deliver a professional and helpful service to members of the public, clients and colleagues.
• Undertake any other reasonable administrative duties as required.

Skills

Administrative skills

Communication skills

Attention to detail

Time management

Organisational skills

Independent worker

Teamwork

Data entry

Confidentiality

Problem-solving

Phone manner

Tools

Microsoft Word

Excel

Outlook

Job description

TTM Healthcare are proud to partner with our client in the public sector to recruit for a Clerical Officer Grade III position in Ballydowd, Dublin.

Location: Ballydowd
Hours: Monday to Friday, 9am-5pm (full-time, 35-hour week)
Contract: 6-month temporary contract
Pay: €17.49-€27.06 per hour, depending on previous relevant verified public sector experience.

Role Overview

The successful candidate will provide administrative and clerical support to ensure the smooth and efficient day-to-day operation of the office. They will support the team with a range of administrative duties, including report writing, office paperwork, collating timesheets for approval and forwarding approved timesheets to relevant agencies.

The role requires a well-organised, reliable and motivated individual with strong communication skills, attention to detail and the ability to work independently and as part of a team.

The successful candidate must be flexible and comfortable working in a fast-paced, dynamic environment, with a strong sense of urgency and the ability to continually assess and prioritise competing demands.

Key Duties and Responsibilities

• Provide general administrative and clerical support to the office and wider team.
• Support staff with their day-to-day administrative tasks.
• Assist with report writing, preparing documentation and general office paperwork.
• Collate timesheets for approval and forward approved timesheets to relevant agencies.
• Answer telephone calls, respond to emails and direct enquiries to the appropriate departments or personnel.
• Manage incoming and outgoing correspondence, including letters, emails and other documentation.
• Maintain accurate records, files, databases and administrative systems.
• Carry out data entry and ensure information is recorded accurately and efficiently.
• Prepare, format and update documents, reports, spreadsheets and other administrative materials.
• Manage filing systems, both electronic and paper-based.
• Schedule meetings and take minutes, manage appointments and assist with diary management where required.
• Photocopy, scan, print and organise documents as necessary.
• Assist with the preparation and distribution of correspondence, reports and other office materials.
• Provide support to colleagues and management with day-to-day administrative tasks.
• Handle confidential information appropriately and maintain a high standard of data protection.
• Assist with maintaining office supplies and ensuring the office operates efficiently.
• Deliver a professional and helpful service to members of the public, clients and colleagues.
• Undertake any other reasonable administrative duties as required.

Essential Skills

• Good general administrative and organisational skills.
• Strong written and verbal communication skills.
• Good attention to detail and accuracy.
• Highly proficient IT skills, particularly across the Microsoft Office Suite, including Word, Excel and Outlook, as well as general technology and computer applications.
• Ability to manage a busy workload effectively and prioritise tasks in a fast-paced environment.
• Ability to work with challenging and competing priorities while maintaining a high standard of work.
• A strong sense of urgency and the ability to continually assess and adjust priorities as required.
• Ability to work independently, use initiative and take direction well.
• Ability to follow written and verbal instructions accurately.
• Good telephone manner and customer service skills.
• Ability to work independently and as part of a team.
• A reliable, punctual and professional approach to work.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• A flexible and adaptable approach to changing workloads and priorities.
• Good time management and problem-solving skills.
• Ability to work effectively in a fast-moving, dynamic Special Care environment.