General Manager

Windward Management Ltd; Donegal; Vor Ort; EUR 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Bonus potential 10%

Mobile phone

Laptop

Mileage reimbursement

Zusammenfassung

Harvey’s Point is seeking a General Manager to lead a renowned four-star luxury hotel, overseeing operations, guest experience, and financial performance. The role demands strategic leadership, a robust P&L mindset, and a proven ability to drive revenue and guest satisfaction at a premium property in Donegal.

The successful candidate will have 3–5 years’ GM experience in a top-tier luxury setting, with experience managing €10–€20 million turnover, and a strong hospitality operations background,

Qualifikationen

• Three to five years’ experience as General Manager of a high-quality four- or five-star luxury hotel or resort.
• Experience managing annual turnover of €10 million to €20 million.
• Full P&L accountability and delivery against budget.
• Experience managing revenue, GOP/profitability, payroll and productivity.
• Ability to balance commercial performance with an exceptional guest experience.
• Strong understanding of food and beverage concepts, from development through to delivery.

Aufgaben

• Provide hands-on, inspiring leadership to the management team and foster a positive, accountable culture.
• Oversee hotel operations and guest services to maintain Harvey’s Point’s luxury standards.
• Balance commercial performance with exceptional guest experiences across all departments.
• Collaborate with Windward Management and ownership to align strategy and operations.

Kenntnisse

Leadership

P&L management

Revenue management

Guest experience

Stakeholder management

Communication

Ausbildung

Hotel management degree

Hotel software experience

IT & technology skills

Jobbeschreibung

General Manager

General Manager

Set on the shores of Lough Eske against the backdrop of the Bluestack Mountains, Harvey’s Point is one of Ireland’s leading four-star luxury hotels, renowned for its exceptional location, award-winning hospitality and warm Donegal welcome. Since opening in 1989, the hotel has earned an outstanding reputation for service, spacious accommodation, acclaimed dining and memorable guest experiences. Its offering includes an impressive collection of bedrooms and suites, dining, weddings, conferences and events, as well as The Lodge at Harvey’s Point.

People are at the heart of Harvey’s Point. The hotel has a long-standing culture of warm, genuine hospitality, with every team member contributing to the distinctive “Harvey’s Point Experience” for guests.

Harvey’s Point has received numerous awards, including being named Ireland’s No. 1 Hotel in the TripAdvisor Travellers’ Choice Awards on multiple occasions. The hotel continues to invest in its people, facilities and guest experience while preserving the warmth, character and sense of place that make it distinctive.

About the role

Essential Requirements

Education / Qualifications

Third-level degree in Hotel Management, Business Management, Hospitality Management or Tourism Management

Experience with hotel software and property management systems

Strong IT and technology skills

Career Experience

• Three to five years’ experience as General Manager of a high-quality four- or five-star luxury hotel or resort, with a proven record of leading a complex operation
• Experience managing annual turnover of €10 million to €20 million
• Full P&L accountability and delivery against budget
• Experience managing revenue, GOP/profitability, payroll and productivity
• Ability to balance commercial performance with an exceptional guest experience
• Strong understanding of food and beverage concepts, from development through to delivery

Desirable Requirements

• Experience working with a hotel management company
• Experience in spa operations or development

Talents & Competencies

Visible, hands-on and inspiring leadership, with a proven ability to build, develop and retain high-performing management teams and foster a positive, accountable and engaged culture

Genuine passion for exceptional hospitality, with the ability to protect and enhance the distinctive Harvey’s Point guest experience while continually developing the product and service offering

Strong stakeholder-management skills and the ability to build effective relationships with ownership, Windward Management, the senior leadership team and key external stakeholders

Clear and effective communication

Sound judgement and strong commercial acumen

Calm, objective and effective under pressure

Determination, resilience and stamina

Initiative, creativity and innovation

Strong negotiation and organisational skills

Knowledge of key legislation, including employment law, health and safety and environmental compliance.

Personal Attributes

Calm and composed manner

Engaging and dynamic personality

Level-headed, analytical and solutions-focused, with the

ability to consider different perspectives

Passion and flair for hospitality

Immaculate presentation and articulate communication

Reporting Structure

Reports to the Regional General Manager

Compensation & Benefits Package

Competitive salary

Bonus potential of 10%

Mobile phone and laptop

Mileage reimbursement for approved business travel,

excluding normal commuting, at the current rates of

€0.51 per km for petrol or diesel vehicles and €0.43 per

km for electric vehicles; rates are subject to change

About the company

Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.