General Manager

Harvey's Point ®; Donegal; Presencial; EUR 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus 10%

Mobile phone and laptop

Mileage reimbursement for business旅行

Resumo da oferta

Harvey’s Point in Donegal, a leading four-star luxury hotel, invites applications for a General Manager to lead a premium property on Lough Eske. You will oversee operations, guest experience, and strategic performance with full P&L responsibility.

The role requires 3–5 years as GM in luxury hotels, proven revenue and GOP management, and strong leadership. Attractive package includes a 10% bonus, mobile and laptop, and travel allowances.

Qualificações

• Requires a third-level degree in Hotel Management, Business Management, Hospitality Management or Tourism Management.
• Experience leading a high-end hotel or resort with full P&L accountability.
• Strong IT and property management system skills.

Responsabilidades

• Lead a luxury hotel operation with full P&L responsibility and strategic oversight.
• Balance commercial performance with exceptional guest experience.
• Drive revenue, GOP/profitability, payroll and productivity while maintaining service standards.
• Develop and retain high-performing management teams and foster a positive culture.

Conhecimentos

Leadership

Hotel Management

P&L Management

Revenue Management

Stakeholder Management

Formação académica

Degree in Hotel/ Hospitality Management

Ferramentas

Property Management Systems

IT Skills

Descrição da oferta de emprego

General Manager

Set on the shores of Lough Eske against the backdrop of the Bluestack Mountains, Harvey’s Point is one of Ireland’s leading four-star luxury hotels, renowned for its exceptional location, award-winning hospitality and warm Donegal welcome. Since opening in 1989, the hotel has earned an outstanding reputation for service, spacious accommodation, acclaimed dining and memorable guest experiences. Its offering includes an impressive collection of bedrooms and suites, dining, weddings, conferences and events, as well as The Lodge at Harvey’s Point.

People are at the heart of Harvey’s Point. The hotel has a long-standing culture of warm, genuine hospitality, with every team member contributing to the distinctive “Harvey’s Point Experience” for guests.

Harvey’s Point has received numerous awards, including being named Ireland’s No. 1 Hotel in the TripAdvisor Travellers’ Choice Awards on multiple occasions. The hotel continues to invest in its people, facilities and guest experience while preserving the warmth, character and sense of place that make it distinctive.

About this role

Essential Requirements

Education / Qualifications

• Third-level degree in Hotel Management, Business Management, Hospitality Management or Tourism Management
• Experience with hotel software and property management systems
• Strong IT and technology skills

Career Experience

• Three to five years’ experience as General Manager of a high-quality four- or five-star luxury hotel or resort, with a proven record of leading a complex operation
• Experience managing annual turnover of €10 million to €20 million
• Full P&L accountability and delivery against budget
• Experience managing revenue, GOP/profitability, payroll and productivity
• Ability to balance commercial performance with an exceptional guest experience
• Strong understanding of food and beverage concepts, from development through to delivery

Desirable Requirements

• Experience working with a hotel management company
• Experience in spa operations or development

Talents & Competencies

• Visible, hands-on and inspiring leadership, with a proven ability to build, develop and retain high-performing management teams and foster a positive, accountable and engaged culture
• Genuine passion for exceptional hospitality, with the ability to protect and enhance the distinctive Harvey’s Point guest experience while continually developing the product and service offering
• Strong stakeholder-management skills and the ability to build effective relationships with ownership, Windward Management, the senior leadership team and key external stakeholders
• Clear and effective communication
• Sound judgement and strong commercial acumen
• Calm, objective and effective under pressure
• Determination, resilience and stamina
• Initiative, creativity and innovation
• Strong negotiation and organisational skills
• Knowledge of key legislation, including employment law, health and safety and environmental compliance.

Personal Attributes

• Calm and composed manner
• Engaging and dynamic personality
• Level-headed, analytical and solutions-focused, with the ability to consider different perspectives
• Passion and flair for hospitality
• Immaculate presentation and articulate communication

Reporting Structure

• Reports to the Regional General Manager

Compensation & Benefits Package

• Competitive salary
• Bonus potential of 10%
• Mobile phone and laptop
• Mileage reimbursement for approved business travel, excluding normal commuting, at the current rates of €0.51 per km for petrol or diesel vehicles and €0.43 per km for electric vehicles; rates are subject to change