Guest Experience Lead - Restaurant (Assistant Manager)

Harvey's Point Hotel; Donegal Municipal District; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Excellent rate of pay

Employee recognition schemes

Learning and Development opportunities

Windward Group Hotel discounts

Meals on duty

Job summary

Harvey's Point Hotel in Lough Eske, Donegal, is seeking an Assistant Restaurant Manager to support the Food & Beverage Management team and ensure the delivery of high‑quality food and service to guests. This full‑time, on‑site role emphasizes leadership, guest satisfaction, and smooth operation across breakfast, lunch and dinner services.

You will lead and develop front‑of‑house staff, partner with the kitchen, and uphold the hotel’s standards of Hygiene, presentation and service while

Qualifications

• Previous supervisory or management experience in hospitality.
• Strong leadership and communication skills.
• Passion for food, service and guest experience.
• Ability to work in a fast-paced environment.
• Flexibility to work mornings, evenings, weekends and holidays.

Responsibilities

• Support the Restaurant Manager in breakfast, lunch and dinner.
• Lead, motivate, and support front-of-house team members.
• Ensure outstanding customer service at all times.
• Assist with staff training, scheduling, and performance management.
• Maintain high standards of hygiene, presentation, and service.
• Handle guest queries and resolve issues professionally.
• Work closely with kitchen and management teams.

Skills

Leadership

Communication

Hospitality

Flexibility

Job description

Harvey's Point Hotel in Lough Eske, Donegal, is seeking an Assistant Restaurant Manager to support the Food & Beverage Management team and ensure the delivery of high‑quality food and service to guests. This full‑time, on‑site role emphasizes leadership, guest satisfaction, and smooth operation across breakfast, lunch and dinner services.

You will lead and develop front‑of‑house staff, partner with the kitchen, and uphold the hotel’s standards of Hygiene, presentation and service while