Front Office Receptionist – Luxury Hotel Career Growth

Dunboyne Castle Hotel & Spa; Dunboyne; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Meal on duty

Refer a friend scheme

Staff discounts

Complimentary car-parking

Employee Assistance Programme

Digital Wellness Programme

Competitive Salary & hourly rates

Team awards & recognition

Job summary

The Dunboyne Castle Hotel & Spa is seeking a Front Office Receptionist to join our busy Front Desk team. You will deliver exceptional guest service, handle check-ins/check-outs, and support administration to ensure smooth daily operations at the hotel in Dunboyne, Co.

Meath. The ideal candidate has at least 1 year of customer service experience, is flexible to work a mix of morning and afternoon shifts, and can cover weekends and public holidays.

Qualifications

• Minimum of 1 year experience in a customer service role.
• Available to work a mixture of morning and afternoon shifts.
• Willing to work weekends and public holidays.
• Able to work five days per week.
• Able to work a minimum of two shifts per week.

Responsibilities

• To complete duties as requested by the Front Office Manager.
• Completing Front Office Receptionist duties.
• Completing Check-ins & check-outs following hotel procedures.
• Promote a helpful and professional image and provide guest assistance promptly.
• Ensure all room service calls are handled quickly and efficiently.
• Maintain the upkeep and appearance of the lobby and main hotel entrance.
• Perform light cleaning of the hotel entrance and lobby area.

Skills

Customer service

Shift work

Communication

Job description

The Dunboyne Castle Hotel & Spa is seeking a Front Office Receptionist to join our busy Front Desk team. You will deliver exceptional guest service, handle check-ins/check-outs, and support administration to ensure smooth daily operations at the hotel in Dunboyne, Co.

Meath. The ideal candidate has at least 1 year of customer service experience, is flexible to work a mix of morning and afternoon shifts, and can cover weekends and public holidays.