Duty Manager

SeeMe Hired Ltd; Dunboyne; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Meal on duty

Staff discounts throughout the Hotel &

Staff discounts throughout the Hotel &

Complimentary car-parking

Employee Assistance Programme

Digital Wellness Programme

Competitive Salary & hourly rates

Team awards & team recognition scheme

Job summary

Dunboyne Castle Hotel & Spa is seeking a proactive Duty Manager to provide comprehensive support across departments and ensure every guest enjoys a high-quality stay. You will work closely with the management team to run daily hotel operations, supervise front-of-house teams, manage guest feedback, and assist in training and developing F&B staff, with shifts including days, evenings and weekends.

Windward Management oversees the property, offering opportunities for development within the

Qualifications

• Previous experience in a supervisor or management role within the hospitality industry is required.
• The ideal candidate must be available to work both day and evening shifts.
• The ideal candidate must be able to work any five days per week including weekends and public holidays.
• High level of spoken English.

Responsibilities

• Work closely with the wider management team to assist with the daily running of the Hotel, ensuring the delivery of excellent guest service from all operational departments.
• Work alongside the floor teams during a variety of functions and give direction to ensure a smooth and consistent delivery of service.
• Ensure any customer complaints are dealt with promptly and efficiently.
• Have full knowledge of the Hotel and all its departments.
• Supervise and provide support to the front of house teams daily.
• Ensure that all customers receive the highest quality of service.
• Assist in the management, training, and development of all the F&B teams, ensuring objectives are regularly monitored and achieved.
• Assist with performance management issues, ensuring they are always dealt with efficiently and professionally.

Skills

Hospitality

Supervisory Skills

Bar Skills

Food Service Skills

Reception skills

HACCP/Food Safety Management Skills

Job description

Duty Manager

Join our fabulous team at Dunboyne Castle Hotel & Spa as a Duty Manager.

The Duty Manager is an exciting role that involves providing comprehensive support across all departments to ensure our operation runs smoothy and our guests experience a high quality stay.

About Us

Dunboyne Castle Hotel & Spa is a luxury estate, nestled in 21 acres of lush green Meath countryside. The Georgian mansion which welcomes visitors today was originally built in 1764, on the same site as the original castle. Dunboyne Castle wasacquired by Mr. Thomas Röggla in December 2022. The hotel joined his collection of luxury Irish hotels forming the TMR Hotel Collection, including Farnham Estate Spa & Golf Resort, Harvey’s Point, Mount Wolseley & Aghadoe Heights.

As part of the TMR Collection & under the guidance of Windward Management, Dunboyne Castle offers great opportunities for growth & progression in your hospitality career.

Role & Responsibilities

All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:

• To work closely with the wider management team to assist with the daily running of the Hotel, ensuring the delivery of excellent guest service from all operational departments.

• Work along side the floor teams during a variety of functions & give direction to ensure a smooth and consistent delivery of service.

• To ensure any customer complaints are dealt with promptly and efficiently.

• To have full knowledge of the Hotel and all its departments.

• Supervise and provide support to the front of house teams daily.

• To ensure that all our customers receive the highest quality of service.

• Assist in the management, training, and development of all the F&B teams, ensuring objectives are regularly monitored and always achieved.

• Assist with performance management issues, ensuring they are always dealt with efficiently and professionally.

About the role

Requirements

• Previous experience in a supervisor or management role within the hospitality industry is required

• The ideal candidate must be available to work both day and evening shifts

• The ideal candidate must be able to work any five days per week including weekends and public holidays

Perks & Benefits of working at Dunboyne Castle Hotel & Spa

We offer the below to all our team members:

• A welcoming & supportive team environment

• Opportunities for developmentwithin the Hotel & wider Windward Group

• Meal on duty

• Refer a friend scheme

• Staff discounts throughout the Hotel & its sister properties

• Complimentary car-parking

• Employee Assistance Programme

• Digital Wellness Programme

• Competitive Salary & hourly rates

• Team awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat days

Salary Information

The advertised pay range represents the salary available for this role. Final starting salary will be determined within this range, based on relevant skills, qualifications, experience, and business requirements.

About Windward Management

Dunboyne Castle Hotel & Spa is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

About the company

Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.

Required Criteria

• Previous experience in a supervisor or management role within the hospitality industry is required
• The ideal candidate must be available to work both day and evening shifts
• The ideal candidate must be able to work any five days per week including weekends and public holidays
• High level of spoken English

Skills you'll need

• Hospitality
• Bar Skills
• Food Service Skills
• Reception skills
• HACCP/Food Safety Management Skills
• Supervisory Skills