Front Office Leader: Elevate Guest Experience & Team Growth

Dalata Hotel Group; Corrandulla; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€60 Employee rate on rooms for all Dal

30% Off Friends & Family rate

Extra annual leave day for every year

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Dalata Academy development

Staff appreciation Initiatives

Performance-related bonus plan

Job summary

Dalata Hotel Group is seeking an experienced Front Office Manager in Ireland to lead and elevate front office operations, ensuring outstanding guest experiences and high-performance standards. You will drive guest satisfaction, mentor staff, and shape the internal culture while reporting to the General Manager.

The role focuses on strategy, growth, and a positive work environment, with opportunities to influence hotel performance and guest service excellence across properties.

Qualifications

• 2-3 years of experience in a front office leadership role.
• Excellent skills in people leadership and development.
• Strong organizational skills with the ability to oversee and delegate tasks.
• A warm, friendly, and approachable personality when interacting with staff and guests.
• Ability to work independently as well as collaboratively as part of a team.

Responsibilities

• Ensure guests have the highest quality experience.
• Lead the team in achieving goals related to audits, customer feedback, and hotel standards.
• Develop and mentor the front office team for career progression.
• Assist in efficiently and effectively managing front office operations.
• Contribute to the strategic management of the hotel.

Skills

People leadership

Organizational skills

Communication

Teamwork

Independence

Job description

Dalata Hotel Group is seeking an experienced Front Office Manager in Ireland to lead and elevate front office operations, ensuring outstanding guest experiences and high-performance standards. You will drive guest satisfaction, mentor staff, and shape the internal culture while reporting to the General Manager.

The role focuses on strategy, growth, and a positive work environment, with opportunities to influence hotel performance and guest service excellence across properties.