Front of House & Visitor Services Coordinator (3-year)

Irish Museums; Dublin; On-site; EUR 31,000 - 38,000; Full time

Job summary

Dublin City Council Culture Company are recruiting a Visitor Services Coordinator for Richmond Barracks in Dublin 8. This full-time, three-year fixed-term role focuses on front of house operations, visitor services, and supporting programmes and events at Richmond Barracks.

The role works within the Visitor Services and Events Team, coordinating with colleagues to ensure excellent customer service, accessibility, and smooth delivery of activities across buildings and programmes.

Qualifications

• Minimum of one year of experience in culture, hospitality or an equivalent sector.
• Proficiency with Google Workspace and ticketing software (Ticketsolve).
• Commitment to inclusive visitor experiences and high standards of accessibility.

Responsibilities

• Deal with enquiries by phone, email or in person and manage bookings for workshops, schools and groups.
• Manage the reception desk for workshops, tours and events and check visitors in.
• Ensure the building and activities meet accessibility and universal design standards.
• Support Culture Connects programme, Cultural Spaces hire and events and set up meeting rooms as required.

Tools

Ticketsolve

Google Workspace

Job description

Dublin City Council Culture Company are recruiting a Visitor Services Coordinator for Richmond Barracks in Dublin 8. This full-time, three-year fixed-term role focuses on front of house operations, visitor services, and supporting programmes and events at Richmond Barracks.

The role works within the Visitor Services and Events Team, coordinating with colleagues to ensure excellent customer service, accessibility, and smooth delivery of activities across buildings and programmes.