Front of House Specialist - Part-Time Guest Experience

Gourmet Food Parlour; Dublin; On-site; EUR 17,000 - 21,000; Part time

Job summary

Gourmet Food Parlour in Swords is seeking an experienced Front of House staff member for part-time hours (approximately 14-25 hours per week). You will join a friendly team, deliver excellent customer service, upsell where appropriate, and help maintain clean, organized service areas.

Minimum 1 year of floor/waiting staff experience and strong communication skills are required; training on allergens and coffee knowledge is provided. This is an on-site role at the Swords restaurant.

Qualifications

• Proven work experience in floor/FOH roles.
• 1 year minimum experience in front of house.
• Excellent customer service and upselling ability.
• Knowledge of allergens and menu knowledge.

Responsibilities

• Greet customers and seat them, take orders and relay to kitchen/bar.
• Prepare and serve beverages, including coffees.
• Maintain clean and stocked FOH stations; handle payments accurately.
• Respond to customer questions and resolve concerns professionally.

Skills

Front of house

Wait staff

Customer service

Upselling

Allergen training

Coffee knowledge

Cash handling

Health & safety

Team communication

Job description

Gourmet Food Parlour in Swords is seeking an experienced Front of House staff member for part-time hours (approximately 14-25 hours per week). You will join a friendly team, deliver excellent customer service, upsell where appropriate, and help maintain clean, organized service areas.

Minimum 1 year of floor/waiting staff experience and strong communication skills are required; training on allergens and coffee knowledge is provided. This is an on-site role at the Swords restaurant.