Front of House & Events Lead (Dublin)

Jones Lang LaSalle Incorporated; Leinster; On-site; EUR 42,000 - 54,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Dublin, Ireland, seeks a Facilities Coordinator for our Work Dynamics business line. You will manage front of house staff to deliver first-class service, ensure high standards of reception, and coordinate with clients and vendors to maintain smooth operations.

The role involves event management, staff supervision, budget oversight for food and stationery, and ensuring compliance with laws and internal policies.

Qualifications

• Excellent spoken and written English.
• Excellent people skills, communication, team building.
• Proactive individual with 7 stars Hospitality experience
• High levels of Customer Care skills, with an emphasis on instilling the same in the team
• An eye for detail
• Understand relationship with Stakeholders and coordinate Event, Functions and VIP visits
• Knowledgeable in providing and delivering cost effective solutions for FM operation
• Commercial awareness. Understands commercial implications of service decisions.
• Promote open, constructive and collaborative relations
• Experience in managing Stakeholders and Clients
• Experience in managing multi service real estate contracts at a country level.
• Experience of procurement methods and contractual terms and conditions relating to relevant services. Strong knowledge and experience of performance management of partnerships.

Responsibilities

• Event management – liaison with vendors and contractors to gain quotes and present them to the client, as well as organising and setting up the event, ensuring the smooth running of it.
• Supervision of events from start to finish on a regular basis, including ad-hoc out of working hours activities.
• Line management responsibilities.
• Management of the front of house team to ensure the smooth and effective running of the team.
• Regular performance review meetings with the front of house team – delegation of tasks and duties, as well as appraisals and staff evaluation.
• Overseeing and management of the food and stationery budget, and then ordering supplies in line with the stock report.
• Escalations of any performance issues with relevant recorded backup.
• Handling complaints and issues in reception, meeting rooms, and events.
• Ensuring applicable external laws and regulations and internal policies, procedures, limits and other risk control requirements are implemented and complied with.
• Cross training the front of house/Property Team with any relevant property-related procedures or policies.
• Supporting Facilities Manager in preparation for upcoming audits.Overseeing any internal visitors and assisting during their business visit.
• Engagement in internal Client initiatives.
• Ensuring the reception is kept clean and tidy at all times.

Skills

Front of house leadership

Event coordination

Stakeholder management

Job description

Jones Lang LaSalle Incorporated in Dublin, Ireland, seeks a Facilities Coordinator for our Work Dynamics business line. You will manage front of house staff to deliver first-class service, ensure high standards of reception, and coordinate with clients and vendors to maintain smooth operations.

The role involves event management, staff supervision, budget oversight for food and stationery, and ensuring compliance with laws and internal policies.