Facilities Co-Ordinator

JLL; Leinster; On-site; EUR 38,000 - 52,000; Full time

Job summary

JLL is seeking a Facilities Coordinator for its Work Dynamics line in Dublin, Ireland. You will manage the front of house staff to deliver first-class service, coordinate events with vendors, and support facilities management while ensuring compliance with policies and regulations.

The role involves line management, budget oversight, and ongoing stakeholder engagement. The successful candidate will have strong English communication, exceptional people skills, and a proven track record in

Qualifications

• Excellent spoken and written English.
• Strong people skills and teamwork.
• 7-star Hospitality experience.
• Experience with stakeholders and event coordination.
• Knowledge of FM operations and cost control.

Responsibilities

• Event management – liaise with vendors and contractors to gain quotes and organise events.
• Supervise events from start to finish and manage after-hours activities as needed.
• Line management responsibilities and front of house team oversight.
• Performance reviews and delegation of tasks within the front of house team.
• Manage food and stationery budget and order supplies per stock reports.
• Handle escalations and complaints in reception, meeting rooms and events.
• Ensure compliance with external laws, internal policies and risk controls.
• Cross-train front of house with property-related procedures.
• Support Facilities Manager in audits preparation.
• Oversee internal visitors and assist during business visits.
• Engage in internal Client initiatives.
• Keep reception area clean and tidy.

Skills

English proficiency

People skills

Hospitality experience

Customer care

Attention to detail

Stakeholder management

Event coordination

FM cost optimization

Commercial awareness

Collaborative relations

Client management

Procurement knowledge

Contract terms

Performance management

Job description

We are looking for a Facilities Coordinator for our Work Dynamics business line.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Place of work: Dublin, Ireland

Role Purpose

Effective management of the front of house staff to ensure a first-class service in a professional and efficient manner, ensuring the first impression is of the highest standards, whether with the client, other employees, or external contractors/vendors.

What this job involves

• Event management – liaison with vendors and contractors to gain quotes and present them to the client, as well as organising and setting up the event, ensuring the smooth running of it.
• Supervision of events from start to finish on a regular basis, including ad-hoc out of working hours activities.
• Line management responsibilities.
• Management of the front of house team to ensure the smooth and effective running of the team.
• Regular performance review meetings with the front of house team – delegation of tasks and duties, as well as appraisals and staff evaluation.
• Overseeing and management of the food and stationery budget, and then ordering supplies in line with the stock report.
• Escalations of any performance issues with relevant recorded backup.
• Handling complaints and issues in reception, meeting rooms, and events.
• Ensuring applicable external laws and regulations and internal policies, procedures, limits and other risk control requirements are implemented and complied with.
• Cross training the front of house/Property Team with any relevant property-related procedures or policies.
• Supporting Facilities Manager in preparation for upcoming audits.
• Overseeing any internal visitors and assisting during their business visit.
• Engagement in internal Client initiatives.
• Ensuring the reception is kept clean and tidy at all times.

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

• Excellent spoken and written English language
• Excellent people skills, communication, team building
• Proactive individual with 7 stars Hospitably experience
• High levels of Customer Care skills, with an emphasis on instilling the same in the team
• An eye for detail
• Understand relationship with Stakeholders and coordinate Event, Functions and VIP visits
• Knowledgeable in providing and delivering cost effective solutions for FM operation
• Commercial awareness. Understands commercial implications of service decisions.
• Promote open, constructive and collaborative relations
• Experience in managing Stakeholders and Clients
• Experience in managing multi service real estate contracts at a country level.
• Experience of procurement methods and contractual terms and conditions relating to relevant services. Strong knowledge and experience of performance management of partnerships.

What You Can Expect From Us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

JLL is an Equal Opportunities Employer and encourages applications from all sections of the community.