Front Desk Host Full Time

Point A Hotels; Quigley's Point; On-site; EUR 19,000 - 22,000; Full time

Benefits offered by this job

40h/week contract

Rewards & Recognition scheme

Annual Awards Ceremony in London

Friendly, supportive work environment

Professional development and career  

Career opportunities across the group

Friends and Family Rates

30 days annual leave

Job summary

Point A Hotels in Dublin is seeking Reception team members to support guests at Point A Parnell. You will provide warm, attentive hospitality and handle guest check-ins and inquiries with a smile.

You'll work a 40-hour week in a busy hotel environment, delivering memorable experiences while collaborating with fellow teams to ensure smooth operations and handovers. Full commitment to guest wellbeing and service excellence is essential.

Qualifications

• Excellent customer service and problem-solving skills.
• Auditing and banking end of shift reconciliations.
• Supporting other hotel teams and ensuring effective shift handovers.
• Passion for service and delivering unforgettable experiences to guests.
• Positive attitude and drive.
• Must have right to work in UK and be able to commute to property locations.

Responsibilities

• We are currently seeking Reception team members to support our team and guests at Point A Parnell.

Skills

Customer service

Problem solving

Shift handovers

Auditing & banking

Positive attitude

Job description

About Queensway

Queensway Group is a family-owned business founded by entrepreneurs and renowned for its warmth, sincerity, and quality of service. We invest in real estate which we develop into operating business in the hospitality sector, from coffee shops to hotels, residential property, and a member’s club. The brands we operate include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place, and the Sloane Club.

About Point A

At Point A we are defined by our state of mind, not the state of the market. When we work together, we believe anything is possible. Our strength lies in our ability to think differently and use what we have innovatively. We want to defy the status quo and challenge the leaders in our sector with our brand, products, and service. In everything we do, we are thoughtful, humble, honest, and true to our personal values. We deliver heartfelt hospitality to all our guests, no matter their budget. Since 2017 this approach has been key to our becoming one of the most successful new hotel brands, but we need fine folk to help us continue the story and write more of the successful paragraphs.

The Role

We are currently seeking Reception team members to support our team and guests at Point A Parnell.

Key Requirements

• Excellent customer service and problem-solving skills.
• Auditing and banking end of shift reconciliations.
• Supporting other teams in the hotel and ensuring effective shift handovers.
• Passion for service and delivering unforgettable experiences to our customers.
• Positive attitude and drive.
• Passion for developing yourself
• Kindness, honesty and care for the surrounding community.
• Good understanding of the industry and what it takes to be the best.
• Imagination and ability to maximise business potential.

Must have right to work in UK and be able to commute to property locations.

We will offer you

• Attractive salary, 40h a week contract.
• Queensway Reward & Recognition Scheme
• Annual Awards Ceremony in London
• Fun, friendly, and supportive work environment
• Professional development and career progression
• Career opportunities across the group including coffee houses and support office
• Great team building initiatives and social events
• Friends and Family Rates at all our properties
• 30 days of annual leave

Salary

€14.50 per hour