Front Desk Guest Experience Specialist

Sonder; Dublin; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision insurance

Flexible vacation

Wellness and volunteering days

Annual free credits and discounts

Job summary

Sonder is hiring for a customer-facing role in Dublin, Ireland. This position requires a service-minded individual to create welcoming experiences for guests at the front desk while managing various operational tasks. You will guide guests through the Sonder technology and ensure they receive high-quality support and service during their stay.

Ideal candidates have a strong background in hospitality, excellent problem-solving abilities, and a positive attitude. Join Sonder to be part of a dynamic team that values diversity and excellent guest experiences.

Qualifications

• Experience in hotels, restaurants, or customer-facing roles.
• Ability to handle guest interactions professionally and efficiently.
• Capacity to stand for extended periods and lift items up to 50 pounds.

Responsibilities

• Create a welcome environment for guests at the front desk.
• Guide guests through the tech-rich Sonder experience.
• Handle guest interactions to ensure a pleasant experience.
• Assist in maintaining cleanliness and organization within properties.

Skills

Customer service experience

Problem-solving skills

Strong computer literacy

Organized and detail-oriented

Personable and positive attitude

Flexible schedule

Proficiency in additional languages

Job description

Sonder is hiring for a customer-facing role in Dublin, Ireland. This position requires a service-minded individual to create welcoming experiences for guests at the front desk while managing various operational tasks. You will guide guests through the Sonder technology and ensure they receive high-quality support and service during their stay.

Ideal candidates have a strong background in hospitality, excellent problem-solving abilities, and a positive attitude. Join Sonder to be part of a dynamic team that values diversity and excellent guest experiences.