Front Desk & Guest Experience Lead – Dublin

Rapport Guest Services; Dublin; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Discounts

Wellbeing benefits

Transport benefits

Pension scheme

Eye exam vouchers

Learning & development

WOW Awards

Paid day off

Job summary

Rapport Guest Services in Dublin is seeking a Corporate Receptionist to join our client’s office in the heart of the city. This full-time, permanent role involves front-of-house responsibilities and delivering warm, polished guest experiences.

You will be the first point of contact on the Ground Floor, welcoming visitors, coordinating lobby activity, and supporting building operations. The ideal candidate combines professionalism with genuine hospitality and reliability.

Qualifications

• Experience in customer-facing front-of-house roles.
• Warm, professional conduct and presence.
• Ability to greet guests and handle inquiries.
• Proactive service with positive attitude.
• Reliable, punctual and well-organised.

Responsibilities

• Act as main contact on the Ground Floor with a polished presence.
• Greet guests and assist in lobby, ensuring a welcoming environment.
• Coordinate daily building movements and respond to occupier needs.
• Welcome high-profile occupiers and ensure memorable guest experiences.
• Deliver exceptional front-of-house service in line with brand.
• Provide light facilities coordination and report issues.
• Collaborate with Building Management to ensure smooth operations.
• Assist with lobby monitoring and handling enquiries.

Skills

Hospitality service

Guest relations

Front-of-house operations

Communication skills

Professional demeanor

Teamwork

Job description

Rapport Guest Services in Dublin is seeking a Corporate Receptionist to join our client’s office in the heart of the city. This full-time, permanent role involves front-of-house responsibilities and delivering warm, polished guest experiences.

You will be the first point of contact on the Ground Floor, welcoming visitors, coordinating lobby activity, and supporting building operations. The ideal candidate combines professionalism with genuine hospitality and reliability.