Front Desk Guest Experience Host

The Hoxton; Dublin; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

30 days holiday

Pension and life insurance

Food on shift

Free night stay and meal

Job summary

The Hoxton, Dublin is seeking a Front Desk professional who welcomes guests and ensures a seamless experience from check-in to check-out. You’ll coordinate with teams to manage bookings, overbookings, and daily operations, while upholding the brand’s friendly, no egos culture.

Ideal candidates bring hospitality passion, strong communication, and excellent organisational skills, with experience using Micros Fidelio Opera or a similar system. A supportive environment and competitive benefits await.

Qualifications

• Experience with Micros Fidelio Opera or a similar front desk system.
• Excellent organisational and communication skills.
• Passion for hospitality and guest service excellence.

Responsibilities

• Be the first face guests see and make them feel welcome.
• Handle guest arrivals/departures and ensure accurate bills.
• Collaborate with teams to manage occupancy and overbookings as needed.
• Maintain data accuracy in systems and provide daily reports.

Skills

Hospitality mindset

Excellent communication

Organisational skills

Teamwork

Problem solving

Tools

Micros Fidelio Opera

Job description

The Hoxton, Dublin is seeking a Front Desk professional who welcomes guests and ensures a seamless experience from check-in to check-out. You’ll coordinate with teams to manage bookings, overbookings, and daily operations, while upholding the brand’s friendly, no egos culture.

Ideal candidates bring hospitality passion, strong communication, and excellent organisational skills, with experience using Micros Fidelio Opera or a similar system. A supportive environment and competitive benefits await.