Facilities & Visitor Experience Coordinator

CBRE Group, Inc.; Dublin; Hybrid; EUR 30,000 - 38,000; Full time

Job summary

CBRE Group, Inc. is seeking a Facilities Coordinator who will be the first point of contact for visitors and staff, delivering a professional front-of-house experience while supporting facilities operations.

You will manage visitor and contractor registration, assist with helpdesk tickets, coordinate soft services, catering, and meeting room setups, and act as AV Super User during meetings. This role requires 2 years of relevant experience and strong communication skills.

Qualifications

• 2 years’ experience in a similar role.
• Professional, proactive, reliable, and customer focused.
• Excellent verbal and good basic written communication skills.
• Ability to work independently and prioritize tasks effectively.
• Comfortable in a fast-paced environment; flexible and resourceful.
• Excellent time management and organisational skills.
• Commitment to continuous improvement and customer service delivery.

Responsibilities

• Provide front-of-house and reception duties; welcome visitors and staff.
• Manage visitor and contractor registration via the visitor management system.
• Notify hosts on guest arrival and sign-in contractors with permits.
• Coordinate facilities support: couriers, tickets, procurement, soft services, catering, and meeting rooms.
• Serve as AV Super User for technical support during meetings.
• Conduct fire safety walks and assist in drills; act as Fire Marshal when required.
• Assist with event planning and execution and maintain clean, presentable spaces.

Skills

Front-of-House

Visitor reception

Customer service

Communication

Time management

Tools

Visitor management system

Job description

CBRE Group, Inc. is seeking a Facilities Coordinator who will be the first point of contact for visitors and staff, delivering a professional front-of-house experience while supporting facilities operations.

You will manage visitor and contractor registration, assist with helpdesk tickets, coordinate soft services, catering, and meeting room setups, and act as AV Super User during meetings. This role requires 2 years of relevant experience and strong communication skills.