Front Desk & Community Support Associate – Dublin

Respond!; Dublin; Presencial; EUR 35 000 - 38 000; Tempo integral

Resumo da oferta

Respond Housing Association is seeking a Front Desk Attendant to join our team in Dublin. This on-site, permanent full-time role covers 40 hours per week with flexible Monday to Sunday shifts.

You will greet visitors, handle calls, provide information and support the front desk operations at Respond Family Hub, Drumcondra. The successful candidate will have a good education, knowledge of homelessness, and the ability to work in a team with sensitivity to clients’ needs.

Qualificações

• Knowledge of homelessness and related needs is beneficial.
• Garda vetting will be conducted on an ongoing basis.
• Understanding of Child Protection principles is desirable.

Responsabilidades

• Greet and welcome visitors and service users in a professional and friendly manner.
• Answer, screen and forward incoming phone calls.
• Provide basic information in person and via phone/email.
• Maintain reception area and handle daily mail and deliveries.
• Schedule appointments, manage sign-in and security procedures.
• Assist with data entry, filing and maintaining office supplies.
• Support administrative tasks and general health and safety procedures.
• Work flexible hours including shifts and weekends.

Conhecimentos

Communication skills

Teamwork

Customer service

Formação académica

FETAC

Social Care qualification

Descrição da oferta de emprego

Respond Housing Association is seeking a Front Desk Attendant to join our team in Dublin. This on-site, permanent full-time role covers 40 hours per week with flexible Monday to Sunday shifts.

You will greet visitors, handle calls, provide information and support the front desk operations at Respond Family Hub, Drumcondra. The successful candidate will have a good education, knowledge of homelessness, and the ability to work in a team with sensitivity to clients’ needs.