French-Speaking SaaS Onboarding & Success Lead (Remote)

Cross Border Talents; Dublin; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Professional growth opportunities

Positive team culture

Job summary

A leading client onboarding firm based in Dublin is seeking a French Customer Onboarding and Success Manager. The role involves leading onboarding processes, providing expert advice, and maintaining strong client relationships. Ideal candidates are fluent in French and have at least two years of relevant experience. This temporary contract offers competitive salary and potential for extension. Join a dynamic team focused on delivering exceptional client experiences.

Qualifications

• Minimum 2 years in account management or technical support.
• Fluent in French (C2) and excellent proficiency in English.
• Ability to interpret data for decision-making.

Responsibilities

• Lead technical onboarding for new clients.
• Provide expert technical support on software integrations.
• Build and maintain strong client relationships.
• Identify growth opportunities through data analysis.
• Collaborate with internal teams on resources.
• Monitor industry trends and competitor offerings.

Skills

Client relationship management

Project management

Analytical skills

Effective communication

Adaptability

Job description

A leading client onboarding firm based in Dublin is seeking a French Customer Onboarding and Success Manager. The role involves leading onboarding processes, providing expert advice, and maintaining strong client relationships. Ideal candidates are fluent in French and have at least two years of relevant experience. This temporary contract offers competitive salary and potential for extension. Join a dynamic team focused on delivering exceptional client experiences.