Food & Beverage Assistant (Barista) Monday - Friday

Fitzpatrick Castle Hotel; Leinster; On-site; EUR 25,000 - 30,000; Full time

Job summary

Fitzpatrick Castle Hotel in Ireland seeks a service-focused Food & Beverage Assistant to uphold 4* standards. You will deliver high levels of guest service across the Restaurants and Bars, adhere to cash handling procedures, and support the team to ensure smooth service.

Full-time role, Monday to Friday 9am-5pm with occasional weekend shifts to meet business demands. You will work with the team to promote sales, maintain hygiene and safety standards, and contribute to a welcoming guest

Responsibilities

• To offer the highest level of guest service in the Food & Beverage areas, ensuring the agreed standards are achieved at all times.
• To follow and adhere to all standards of performance within the Restaurants and Bars, ensuring all services offered are of the highest 4* quality.
• To comply with all cash procedures at all times as set down by management and inform management of any errors/discrepancies.
• To control stock levels in all bars, ensuring that all waste and spillages are recorded correctly and reported immediately to relevant management.
• To ensure that F&B areas have safe working practices and that all spillages are tended to without delay.
• To ensure that all credit cards and cheques are dealt with in accordance with hotel policy.
• To offer the highest level of Guest Care in line with the Company Guest Care.
• To maintain all company policies and procedures.
• To ensure that all hygiene regulations are adhered to at all times as required by law.
• To comply with statutory and legal requirements for Health & Safety, Fire, Hygiene, Licensing and Employment as required by law.

Job description

MUST BE AVAILABLE TO WORK 9AM - 5PM, MONDAY TO FRIDAY (May be required to work some weekends to meet business demands).

SCOPE & GENERAL PURPOSE OF JOB

To exhibit at all times the demeanour and professionalism required to uphold the standards necessary to maintain the reputation of Fitzpatrick Castle Hotel as a hotel of the highest calibre and service levels by using the tenets of Service Excellence.

ACCOUNTABILITIES

• To offer the highest level of guest service in the Food & Beverage areas, ensuring the agreed standards are achieved at all times.
• To follow and adhere to all standards of performance within the Restaurants and Bars, ensuring all services offered are of the highest 4* quality
• To comply with all cash procedures at all times as set down by management and inform management of any errors/discrepancies
• To control stock levels in all bars, ensuring that all waste and spillages are recorded correctly and reported immediately to relevant management
• To ensure that the F&B areas have safe working practices and that all spillages etc are tended to without delay
• To ensure that all credit cards and cheques are dealt with in accordance with hotel policy
• To offer the highest level of Guest Care in line with the Company Guest Care

Policy

• To ensure that you have an in-depth knowledge of your department product to include all menus, specials and cocktails, in addition to being aware of the total hotel facilities.
• To work as part of the Team, being aware of colleagues and their needs, and being flexible at all times to the requests of management
• To promote sales within the department and across the hotel
• To have pride and commitment in your area of work.
• To attend training sessions as required.
• To attend appraisal / assessments as required.
• To attend Hotel and Departmental Meetings as required, ensuring effective communication at all levels.
• To maintain all company policies and procedures.
• To ensure that all hygiene regulations are adhered to at all times as required by law.
• To comply with statutory and legal requirements for Health & Safety, Fire, Hygiene, Licensing and Employment as required by law.

This is not a full and final list of duties and responsibilities and you may be required to carry out other tasks as directed by management.