Guest Experience F&B Assistant — Premium Hotel Service

Fitzpatrick Castle Hotel

Leinster

On-site

EUR 25,000 - 30,000

Full time

14 hours ago

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Job summary

Fitzpatrick Castle Hotel in Ireland seeks a service-focused Food & Beverage Assistant to uphold 4* standards. You will deliver high levels of guest service across the Restaurants and Bars, adhere to cash handling procedures, and support the team to ensure smooth service.

Full-time role, Monday to Friday 9am-5pm with occasional weekend shifts to meet business demands. You will work with the team to promote sales, maintain hygiene and safety standards, and contribute to a welcoming guest

Responsibilities

To offer the highest level of guest service in the Food & Beverage areas, ensuring the agreed standards are achieved at all times.
To follow and adhere to all standards of performance within the Restaurants and Bars, ensuring all services offered are of the highest 4* quality.
To comply with all cash procedures at all times as set down by management and inform management of any errors/discrepancies.
To control stock levels in all bars, ensuring that all waste and spillages are recorded correctly and reported immediately to relevant management.
To ensure that F&B areas have safe working practices and that all spillages are tended to without delay.
To ensure that all credit cards and cheques are dealt with in accordance with hotel policy.
To offer the highest level of Guest Care in line with the Company Guest Care.
To maintain all company policies and procedures.
To ensure that all hygiene regulations are adhered to at all times as required by law.
To comply with statutory and legal requirements for Health & Safety, Fire, Hygiene, Licensing and Employment as required by law.