Experienced Food Server

Hollybank Trustees Ltd

Dublin

On-site

EUR 26,000 - 34,000

Full time

5 days ago

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Job summary

Fitzpatrick Castle Hotel in Dublin is seeking an experienced hotel professional for a Food & Beverage role. Must have at least one year of full-time experience in a similar role in a 4/5* property. You will uphold high standards of service, knowledge of menus, and a proactive guest care mindset.

Maintaining hygiene, safety, and cash-handling procedures is essential, with a collaborative team ethic and willingness to participate in training and meetings as required by management.

Responsibilities

To offer the highest level of guest service in the Food & Beverage areas, ensuring the agreed standards are achieved at all times.
To follow and adhere to all standards of performance within the Restaurants and Bars, ensuring all services offered are of the highest 4* quality
To comply with all cash procedures at all times as set down by management and inform management of any errors/discrepancies
To control stock levels in all bars, ensuring that all waste and spillages are recorded correctly and reported immediately to relevant management
To ensure that the F&B areas have safe working practices and that all spillages etc are tended to without delay
To ensure that all credit cards and cheques are dealt with in accordance with hotel policy
To offer the highest level of Guest Care in line with the Company Guest Care Policy
To ensure that you have an in-depth knowledge of your department product to include all menus, specials and cocktails, in addition to being aware of the total hotel facilities.
To work as part of the Team, being aware of colleagues and their needs, and being flexible at all times to the requests of management
To promote sales within the department and across the hotel
To have pride and commitment in your area of work.
To attend training sessions as required.
To attend appraisal / assessments as required.
To attend Hotel and Departmental Meetings as required, ensuring effective communication at all levels.
To maintain all company policies and procedures.
To ensure that all hygiene regulations are adhered to at all times as required by law.
To comply with statutory and legal requirements for Health & Safety, Fire, Hygiene, Licensing and Employment as required by law.

Job description

MUST HAVE A MINIMUM OF ONE YEARS (FULL TIME) EXPERIENCE WORKING IN SIMILAR ROLE IN A 4/5* PROPERTY

SCOPE & GENERAL PURPOSE OF JOB:

To exhibit at all times the demeanor and professionalism required to uphold the standards necessary to maintain the reputation of Fitzpatrick Castle Hotel as a hotel of the highest caliber and service levels by using the tenets of Service Excellence.

ACCOUNTABILITIES:

To offer the highest level of guest service in the Food & Beverage areas, ensuring the agreed standards are achieved at all times.
To follow and adhere to all standards of performance within the Restaurants and Bars, ensuring all services offered are of the highest 4* quality
To comply with all cash procedures at all times as set down by management and inform management of any errors/discrepancies
To control stock levels in all bars, ensuring that all waste and spillages are recorded correctly and reported immediately to relevant management
To ensure that the F&B areas have safe working practices and that all spillages etc are tended to without delay
To ensure that all credit cards and cheques are dealt with in accordance with hotel policy
To offer the highest level of Guest Care in line with the Company Guest Care Policy
To ensure that you have an in-depth knowledge of your department product to include all menus, specials and cocktails, in addition to being aware of the total hotel facilities.
To work as part of the Team, being aware of colleagues and their needs, and being flexible at all times to the requests of management
To promote sales within the department and across the hotel
To have pride and commitment in your area of work.
To attend training sessions as required.
To attend appraisal / assessments as required.
To attend Hotel and Departmental Meetings as required, ensuring effective communication at all levels.
To maintain all company policies and procedures.
To ensure that all hygiene regulations are adhered to at all times as required by law.
To comply with statutory and legal requirements for Health & Safety, Fire, Hygiene, Licensing and Employment as required by law.

This is not a full and final list of duties and responsibilities and you may be required to carry out other tasks as directed by management.

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