Flexible Full-Time Duty Manager | Customer-Focused Leader

Junction 14 Mayfield; Monasterevin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

60% Staff Discount

Peer Awards Scheme

Employee Referral Scheme

Free On-site staff parking

Excellent Career Progression Opportu…

Bike to Work Scheme

Job summary

Junction 14 Mayfield in Monasterevin, Co. Kildare, is seeking a fully flexible, full‑time Duty Manager to lead and motivate staff while delivering excellent customer service. You will set and maintain standards, support departments during busy periods, and uphold a welcoming atmosphere for customers.

The ideal candidate will be assertive, diplomatic, and capable of calm, professional decision‑making in a fast‑paced environment with a focus on sales targets and KPI achievement.

Qualifications

• Leadership and people management experience.
• Strong customer service orientation.
• Ability to work with cross‑functional teams and stakeholders.
• Excellent verbal and written communication skills.

Responsibilities

• Managing and motivating staff across the site, delegating duties as needed.
• Implementing company operating standards daily.
• Maintaining a consistent management presence and assisting departments during busy periods.
• Ensuring high standards of service at all times.
• Resolving customer complaints promptly and documenting handover details.
• Overseeing till operations, cash handling, and daily reconciliations.
• Balancing supervisor cash and ensuring stock is secure.
• Conducting regular site walkthroughs and reporting issues with equipment or facilities.

Skills

Leadership

People management

Customer service

Teamwork

Decision making

Communication

Problem solving

Job description

Junction 14 Mayfield in Monasterevin, Co. Kildare, is seeking a fully flexible, full‑time Duty Manager to lead and motivate staff while delivering excellent customer service. You will set and maintain standards, support departments during busy periods, and uphold a welcoming atmosphere for customers.

The ideal candidate will be assertive, diplomatic, and capable of calm, professional decision‑making in a fast‑paced environment with a focus on sales targets and KPI achievement.