Flexible Part-Time Retail Duty Manager | Lead & Serve

Junction 14 Mayfield; Monasterevin; On-site; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Peer Awards Scheme

Employee Referral Scheme

Free On-site staff parking

Excellent Career Progression Opportuni

Bike to Work Scheme

Job summary

Hollybank Trustees Ltd in Monasterevin, Co. Kildare invites applications for a fully flexible part-time Duty Manager. You will lead by example, deliver outstanding customer service and create a welcoming environment for customers.

The role requires confident leadership, reliability and a hands-on approach. You will manage staff, ensure standards are met daily, and coordinate with departments during busy periods.

Qualifications

• Experience in people management and team leadership.
• Track record of achieving sales KPIs and targets.
• Strong customer service orientation and ability to create a welcoming atmosphere.
• Ability to collaborate with multiple stakeholders and maintain professionalism.
• Excellent verbal and written communication skills.
• Demonstrated ability to stay organized in fast-paced environments.

Responsibilities

• Manage and motivate staff across the site and delegate duties as needed.
• Implement company operating standards daily.
• Provide consistent management presence and assist departments during busy periods.
• Ensure a high standard of service at all times.
• Resolve customer complaints promptly and document in handover diary.
• Oversee till operations, cash handling, reconciliation and coin orders.
• Be responsible for balancing supervisor safe daily.
• Conduct regular site walks and report equipment issues or damages.
• Ensure staff dress code and adherence to store procedures.
• Monitor drive-offs and did not collects (DNCs) per procedures.
• Ensure staff breaks and prevent theft through vigilance.
• Ensure compliance with all regulations and legislation on site.

Skills

People management

Sales targets

Customer focus

Stakeholder collaboration

Verbal communication

Written communication

Calm under pressure

Structured planning

Team motivation

Ambitious KPI drive

Job description

Hollybank Trustees Ltd in Monasterevin, Co. Kildare invites applications for a fully flexible part-time Duty Manager. You will lead by example, deliver outstanding customer service and create a welcoming environment for customers.

The role requires confident leadership, reliability and a hands-on approach. You will manage staff, ensure standards are met daily, and coordinate with departments during busy periods.