Fleet Maintenance Booking Specialist

Ayvens; Dublin; On-site; EUR 32,000 - 38,000; Full time

Job summary

Ayvens in Dublin, Ireland is seeking a Maintenance Booking Specialist within the Customer Service Department. You will provide front line support for clients managing vehicle maintenance and repair requests, while coordinating with suppliers to ensure timely, high‑quality service.

The role emphasizes excellent communication, team collaboration and proactive problem solving to maintain Ayvens’s standards and drive customer satisfaction across a diverse portfolio of drivers and fleet stakeholders.

Qualifications

• Excellent written and verbal communication.
• Strong organisational and administrative skills.
• Experience in a fast-paced customer service environment.

Responsibilities

• Process and log inbound telephone and email enquiries as part of a team.
• Serve as a point of contact for vehicle maintenance and repair requests.
• Direct vehicles to preferred supplier network and coordinate with suppliers.
• Build relationships with clients and drivers to uphold Ayvens service standards.
• Achieve team and individual targets set by the Line Manager.

Skills

Communication

Telephone Handling

Team Player

Problem Solving

Time Management

Job description

Ayvens in Dublin, Ireland is seeking a Maintenance Booking Specialist within the Customer Service Department. You will provide front line support for clients managing vehicle maintenance and repair requests, while coordinating with suppliers to ensure timely, high‑quality service.

The role emphasizes excellent communication, team collaboration and proactive problem solving to maintain Ayvens’s standards and drive customer satisfaction across a diverse portfolio of drivers and fleet stakeholders.