Financial Services Training & Development Lead (Remote)

Ask Acorn; Galway; Híbrido; EUR 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working options

Annual performance based bonus

Company pension scheme, sick leave, we

Sports and Social

Descripción de la vacante

Ask Acorn in Galway (Head office with remote options) is seeking a Training & Development Specialist to design, deliver and measure learning initiatives across the group. You will identify development needs, create practical solutions, maintain training records and drive competence and career progression.

The role requires 5+ years in financial services training, experience with regulated audiences and proficiency in LMS, AI-enabled content creation and MS 365 tools.

Formación

• Minimum 5 years’ experience in the financial services industry.
• Preferably experience in Life, Pensions and Investments in training, coaching, adviser-development or learning role.
• Experience preparing and delivering training for regulated financial services audiences.
• Experience maintaining CPD, qualification or training-completion records.
• Experience with Learning Management Systems or online learning platforms.
• Experience designing assessments, feedback tools and learner evaluation mechanisms.
• Experience in AI-enabled learning, digital content creation, Microsoft 365, Teams, SharePoint and PowerPoint.
• Knowledge of CPC, MCC/MCR, CPD requirements, IDR, GDPR and conduct standards relevant to financial services distribution.
• Experience working with sales management, branch structures, adviser networks or support functions.

Responsabilidades

• Conduct training needs analysis across advisers, staff and management.
• Analyse output from surveys, manager feedback, compliance monitoring, business MI, quality reviews and strategic initiatives.
• Develop training programmes internally or identify suitable external providers where required.
• Design post-programme tools for attendees and line managers to support workplace application and behavioural change.
• Ensure programmes are developed and delivered within approved budget.
• Support the Training & Development Team with training delivery, facilitation and programme administration.
• Update and expand the current training library for targeted online completion, assessment and feedback.
• Use authorised AI tools to improve content development, learner support, assessment design and training administration, subject to governance and review.
• Design tailored training and development modules to support career progression, efficiency and capability development.
• Maintain up-to-date records for each relevant resource, including qualifications, CPD hours, in-person training, online modules, assessments and feedback.
• Prepare training MI and insight reports for managers and T&D leadership.
• Support induction, onboarding, regulatory change training, product training, system adoption and leadership/middle-management development where required.

Conocimientos

Training needs analysis

Instructional design

Facilitation and coaching

Regulatory awareness

Stakeholder management

Analytical mindset

Organisation and governance

Herramientas

Learning Management Systems

AI-enabled learning tools

Microsoft 365

Teams

SharePoint

PowerPoint

Descripción del empleo

Ask Acorn in Galway (Head office with remote options) is seeking a Training & Development Specialist to design, deliver and measure learning initiatives across the group. You will identify development needs, create practical solutions, maintain training records and drive competence and career progression.

The role requires 5+ years in financial services training, experience with regulated audiences and proficiency in LMS, AI-enabled content creation and MS 365 tools.