Training and Development Specialist

ICE Group; Galway; Hybrid; EUR 45,000 - 75,000; Full time

Benefits offered by this job

Flexible working options

Annual performance based bonus

Company pension scheme

Sick leave

Employee assistance programme

Career Development opportunities

Sports and social

Job summary

ICE Jobs in Galway is seeking a Training & Development Specialist to design, deliver, measure and improve learning across the group. You will work with managers, advisers and support teams to identify development needs and create practical learning solutions that support competence, compliance and career progression.

You will update the training library, oversee budgeting, and use authorised AI tools to enhance content development and assessment design, subject to governance.

Qualifications

• Minimum 5 years' experience in the financial services industry.
• Experience in Life, Pensions and Investments in training, coaching or adviser-development roles.
• Experience preparing and delivering training for regulated financial services audiences.
• Experience maintaining CPD, qualification or training-completion records.

Responsibilities

• Conduct training needs analysis across advisers, staff and management.
• Analyse output from surveys, feedback, compliance monitoring and strategic initiatives.
• Develop training programmes internally or with external providers.
• Design post-programme tools for attendees and line managers to support workplace application.

Skills

Training delivery

Coaching

Adviser development

Education

QFA (Qualified Financial Advisor)

Training & Development qualification

Job description

Galway based Insurance/Financial Service company a new role for Training & Development Specialist who will support the design, delivery, measurement and continuous improvement of learning and development activity across the Group. The role will work with managers, advisers and support teams to identify development needs, create practical learning solutions, maintain accurate training records and ensure learning activity supports competence, compliance, efficiency and career progression.

Key Responsibilities

• Conduct training needs analysis across advisers, staff and management.
• Analyse output from surveys, manager feedback, compliance monitoring, business MI, quality reviews and strategic initiatives.
• Develop training programmes internally or identify suitable external providers where required.
• Design post-programme tools for attendees and line managers to support workplace application and behavioural change.
• Ensure programmes are developed and delivered within approved budget.
• Support the Training & Development Team with training delivery, facilitation and programme administration.
• Update and expand the current training library for targeted online completion, assessment and feedback.
• Use authorised AI tools to improve content development, learner support, assessment design and training administration, subject to governance and review.
• Design tailored training and development modules to support career progression, efficiency and capability development.
• Maintain up-to-date records for each relevant resource, including qualifications, CPD hours, in-person training, online modules, assessments and feedback.
• Prepare training MI and insight reports for managers and T&D leadership.
• Support induction, onboarding, regulatory change training, product training, system adoption and leadership/middle-management development where required.

Essential Experience and Qualifications

• Minimum 5 years' experience in the financial services industry.
• Preferably experience in Life, Pensions and Investments in training, coaching, adviser-development or learning role.
• Qualified Financial Advisor (QFA).
• Relevant Training & Development qualification.
• Experience preparing and delivering training for regulated financial services audiences.
• Experience maintaining CPD, qualification or training-completion records.

Benefits:

• Flexible working options
• Annual performance based bonus
• Company pension scheme, sick leave, employee assistance programme.
• Career Development opportunities
• Sports and social

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